- Kids & Babies
- Waterford Crystal
- Irish Gifts
- Celtic Jewelry
- Rugs & Throws
- New Arrivals
Richard in United States 2013-05-22
Lorraine, Just a few words to let you know how completely satisfied I am with Blarney.com. I recently needed to return a sweater I purchased while over in Ireland. Today I received the new sweater and it fits perfectly. Thanks again, I hope to return to Ireland in the near future but if I need to purchase any other material I know that I can use Barney.com with complete confidence. Thanks again,
Diane in United States 2013-05-22
Hi Lorraine, Just wanted to let you know my package came Saturday. It was so much fun to open it and see my purchases again! And, whomever did the packing was obviously skilled at it! Each item was wrapped lovingly in plastic and bubble-wrap as needed. I felt as though my pretty things had been taken care of the way I would want them to be…please thank your staff for being so courteous. The young ladies at the jewelry counter were most helpful as well. In fact, everyone at the Mills was very friendly. It made our trip to Ireland that much more enjoyable! If I ever go to Ireland again, I will stop by-in the meantime I appreciate the info for on-line purchasing. Thank you so much!
Margaret in United States 2013-05-21
Received the package of Aran cardigan sweater. It arrived in perfect condition and is just beautiful. I am very pleased at the selection and the manner of the delivery. Will not hesitate to purchase again via the net. Thanks
Francine in Canada 2013-05-17
I ordered a travel Cape about a week or so ago and received it today. It looks wonderful and should be marvelous for travelling. I enjoyed my experience with Blarney Mills and will certainly sing your praises to my friends.
Richard in Canada 2013-05-09
Just wanted to advise you how pleased I was with the sweater recently purchased from you. The delivery took less than a week-and the hand knit sweater was exactly what I expected. No doubt I will now become a regular customer. Richard
Elizabeth in United States 2013-05-08
Lorraine, Thank you, I am thrilled with the Jamie crew sweater for my Dad. As always, fantastic customer service and really great product. Can't wait to see it on him. Thanks again, Elizabeth Morrow
Frank in United States 2013-05-02
We bought a few things at your store last week and had it shipped to us here in the USA----we got it in only 7 days and it came beautifully packed.
Carmel in Australia 2013-05-01
Thank you Lorraine, for your great help, some months ago I bought a red coloured zippered jacket for my Sister who was turning 80, only last Sunday. She was thoroughly delighted with the garment and am so grateful to you and the wonderful Blarney Woollen Mills, as well as everything else that was good it fitted her perfectly. Many thanks...carmel coyle. rsc
Lois in Canada 2013-04-24
Just to let you know, my sweater order arrived 2 days ago. I am very pleased with it. Instead of trying to knit one myself, I should have just ordered from Blarney. The service was excellent.
Barbara in Australia 2013-04-15
Hi Lorraine, I have just received the set of Tralee wine glasses that I ordered. They came well packaged, fully intact and are beautiful. I bought them for my almost daughter in law's 30th birthday in June. I was a bit 'iffy' about how well they would travel to Australia but am very happy with them. Thank you for the care you take with breakables so that they can arrive and delight the receiver. I have bought a number of things from Blarney over the years since visiting one of your shops about nine years ago and have always been very happy with the quality, prices and postage times involved.
Wanda in United States 2013-04-11
Lorraine, I received my March 15, 2013 purchases last week. I MUST tell you that I was BEYOND IMPRESSED with the quality and care taken in preparing my purchases for shipping. Please pass on my thanks and appreciation to all those involved in your excellent service.
Karen in United States 2013-04-09
We were so excited to receive our order today, very beautiful. I'm also thrilled to see I'm on your mailing list. I look forward to ordering again in the future. The coatigan that Max ordered is stunning!
Gladys in United States 2013-03-29
I am impressed with the way you do business! I would never hesitate to order again! Gladys Nolte
Karen in United States 2013-03-28
Hi again, Lorraine, I just received the bag this afternoon, and I LOOOOVE it! Exactly what I need for my weekend city trip. Thanks for your prompt reply to my questions, and you can be sure I will be ordering from Brarney Woollen Mills again and recommending your website.
Cynthia in United States 2013-03-26
Lorraine Ahern and Staff, Thank you for the awe some handling of my orders. I have never been and all ways extremely satisfied with everything purchased from Blarney Woollen Mills. Thank you again.
Patricia in United States 2013-03-22
Lorraine, I received my order from Blarney.com on Monday. The yarn is beautiful! And you service has been outstanding. My daughter and I visited Ireland last May. But unfortunately I just started knitting this year and did not buy any yarn from the many wool shops we visited. So I went online and found Blarney.com and was delighted! Thank you for providing “the highest quality products at the best price along with friendly, fast and efficient customer service.” You certainly live up to your claims. Patricia Beeson
Tannis in Canada 2013-03-22
Dear Lorraine, I wanted to let you know that the new sweater arrived today and is lovely. Thank you for helping me with the exchange. It is so nice to deal with a company that has such wonderful customer service. All of your help and assistance was/is greatly appreciated. I was so impressed with you and your company. It was such a delight to purchase from a company that truly stands behind its customer service. Sincerely, Tannis
Donal in United States 2013-03-20
Hi Lorraine, I wanted to take a moment to respond to the request of providing order feedback. I have been using BWM for years now to make my purchases of all things Irish! I have always been very pleased with the quality, promptness and responsiveness of company and customer service. I continually recommend you to friends and family, and your willingness to make things right by the customer demonstrates the best of traditional commercial values. Thanks again. My wife and I look forward to returning to Ireland soon (perhaps for a very extended stay!), and until then we will continue to check the website account as well! Kindest regards, Donal Hardin, M.A.
Ed & Marie in United States 2013-03-19
Good afternoon Lorraine, We want to thank you for the wonderful service you provided us. In less than a week the set of Galway Crystal glasses arrrived in perfect condition for our daughter and son-in-law's 10th anniversary. We appreciate the extra time you took to help us set up our account on line. The phone call you made to assure us that the crystal was in stock and would be shipped out as soon as possible was greatly appreciated. Ed and Marie Leen
Norma in United States 2013-03-12
Lorraine, In the last few years I have purchased 5 Aran pullover sweaters, in various sizes, 2 wonderful Lambswool throws, 1 cardigan, Aran Tree of Life. We are so thrilled with everything we have purchased and have a list for this year we will be purchasing. I hope you can use this letter as a testimonial of how wonderful products are and the fact that I had to return 2 cardigans for a different size was so easy. God Bless you all and thank you for wonderful service and fantastic products! Norma Peters
Steve in South Africa 2013-03-08
Hi Lorraine The parcel with the Crystal Yacht arrived safely today.Once again,many thanks for your excellent service and professional expertise in securing a much appreciated gift for a very special occasion !
Richard in United States 2013-03-07
Hi Lorraine, I wish to thank you and Blarney for the assistance you have provided us in placing our order. The order arrived today, and we willl pick it up at the post office tomorrow. Your service has been GREAT. Richard
Linda in Canada 2013-03-06
Your service IS fast and I am impressed with how quickly the order was processed. The pendant and necklace are beautiful and I look forward to giving them as gifts. In the past my choices from your company have been such "hits" - am sure these will be too. Thank you again for making my Irish shopping experience so satisfying.
Bernadette in Canada 2013-03-06
I just received my Celtic Aran Hoody and I am thrilled with it. The quality is great and the sizing is perfect. Shipping was very fast I only ordered it a week ago. I can't wait to start wearing it and hopefully that will be soon. It's still pretty cold here in central Canada. Thank you so much
Sharon in United States 2013-03-05
I received 2 Triskelle pendants today. They are beautiful. I have ordered from you previously and my orders have been great and came in a timely fashion. Thank you for your lovely products.
Samantha in United States 2013-02-27
Thank you for sending my order. Everything is lovely--even better than I expected. I have received many compliments on the sweaters already! The wool is so soft, and not scratchy at all. This was my first purchase with your company, and I am very pleased. I will be happy to recommend it to others. I truly appreciate your excellent customer service! Sincerely, Samantha Hvidding
Bill in Australia 2013-02-26
Dear Lorraine, That Parcel came on the 26th. I'm emailing to say that the quality of the jumper is fantastic. Also the service in it getting here when you said, Well done to you and your team at Blarney. I will be shopping again at some stage should something appeal to me. Many Thanks Kind Regards Bill Bartlett. (From Down under...OZ)
Colleen in Australia 2013-02-26
Wow, my order of table linen arrived today! I am very impressed with the whole service of Blarney Woollen Mills. The linen is just beautiful, it may even be too good to use! My order was placed on Tuesday 5th Feb ( late at night in Australia) it arrived today Feb 25th right to my front door, and we are on the other side of the World, very very impressive. Thankyou. Colleen.
Cheryl in United States 2013-02-26
Hi Lorraine, I wanted to send an extra thank you for all your help in getting the order placed for the scarfs. We received them in plenty of time. They were a big hit, and everyone loved them. You were a great help, and I am sure I was quite a pest in getting them ordered. I loved the Blarney Wollen Mills when visiting Ireland, and I am so grateful to be able to get the scarfs to share with others. The customer service was superb. THANK YOU! Cheryl L Rodems
Ruth in United States 2013-02-21
I am so very pleased to inform you that my package arrived today on angel's wings all the way from Ireland to PA in less than a week. Incredible! Once again, thank you for the professional/efficient service, exceptional quality goods and expeditious shipping you have provided! My online shopping with Blarney Woolen Mills is never a disappointment but purely a delight!
Liz in United States 2013-02-18
Lorraine, Thanks so much - come to the United States and give lessons to customer personnel here - never get this great service! liz
Kelly in United States 2013-02-15
Dear Lorraine, I cannot thank you enough for my sweater being delivered as promised in time for Valentines Day. It was actually several days ahead and I really appreciate your wonderful customer service and personal prompt responses. You are very efficient and an asset to your company! My friend was so excited when he opened his valentine gift to find that sweater. It was beautiful and perfect in every way! He had one as a teenager, which lasted for many years until finally started to wear out. He has wanted another for years. He is 53 now and I wish you could have seen the look on his face when he opened it! PRICELESS!!! Thank you again Lorraine and your wonderful company! Kelly Wagner
Margaret in United States 2013-02-15
Before Christmas, I ordered a cap for my uncle. When I opened the padded envelope, the rag material that forms the padding for the bag got all over the cap. I wrote and suggested that the cap should have been placed in a plastic bag before being inserted into the padded envelope. Someone wrote back and thanked me for my suggestion. Recently, I ordered a second cap. My daughter and I opened the bag in great curiosity, waiting to see if my suggestion had, indeed, been heeded. To our great pleasure, we found the cap in a plastic bag, which meant that it was in tip-top shape. This note is just to tell you that I am now very satisfied with the service from Blarney Woolen Mills--free shipping, fine quality product, well packaged. Thank you. Margaret Capozzolo
Rachel in United States 2013-02-11
Dear Lorraine, Received my most recent shipment of Irish sweaters and just love them. They are the best sweaters that I've ever had. The hoodie cardigan is great for casual wear and running errands. Irish sweaters keep you warm without having to overly layer. With working in a drafty office and living with Michigan's snowy/windy winters, the Aran sweaters have been dressy and kept me toasty warm. Many customer and co-workers have not only commented on how nice the sweaters are but where they can purchase one. I've gladly handed out http://www.blarney.com/ as being high quality/very friendly website, while explaining the attributes of Merino wool. I never worry about ordering through Blarney. Each order that I have received, has been lovingly packaged arriving in superb condition. My family loved their Christmas sweaters. Even my husband, who doesn't like wearing wool sweaters, has been wearing his lined zipper cardigan. He's found it warm and comfortable. Keep up the great work and thank you! Rachel, Customer since 2004
Aline in United States 2013-02-11
Received my sweaters yesterday. I am very pleased with them and look forward to doing business with you again. The service was excellent and my sweaters are terrific. I love them and brag to everyone who makes a remark about how lovely they are. Thank you again for remarkable service.
Carol in United States 2013-02-08
Lorraine, I wanted you to know how appreciative I have been with all your communications and emails to me regarding my husband's sweater. I continue to believe you are a wonderful example of the fine people employed by your company, I loved shopping in your stores while on our visit to Ireland and will continue to use your website and recommend your company to all my family and friends.. Again, thank you for all your help. Warm regards, Carol Ratigan
Janice in United States 2013-02-06
Good morning, I just wanted to write and tell you how much I love the hand knit shamrock throw I received yesterday. I also received the Aran scarf and fingerless gloves. All three items are gorgeous and so nicely made. Thank you very much for your quick service as well. Many thanks!
Kathleen in United States 2013-02-06
I received my charcoal grey, Aran knit merino wool, full-zip, hoodie/sweater today and the fit is absolutely perfect. I was nervous because we ordered the medium for our daughter and she had to exchange it in Cork for a small. I was afraid this might be huge but it is so nicely proportioned. It is so warm and comfortable but the styling is very smart and flattering. I am sure I will get many compliments. I also noticed the care in which the garment was shipped. It's not everyday one sees a sweater shipped so nicely. I really appreciate this garment. It's perfect for our Chicago winters and my daughter is enjoying hers while traipsing around Ireland this semester.
Patricia in United States 2013-01-31
Color & weight are great & the size is perfect. I'm enjoying it a great deal and I was very pleased with the personal & very friendly service.
Elsie in United States 2013-01-29
I traveled to Ireland and to your wonderful store this past summer. Your sales staff was so wonderful to work with. My box arrived in a reasonable time. What wonderful products you have! My friends loved the scarves and wraps I gave them as gifts this Christmas. I thank you for keeping me on your mailing list! ps, I was glad we didn't have time to get to the second floor of your store, otherwise my credit card would have been in very sad shape!! great things at reasonable prices!!! and made in Ireland!!!!!!
Pam in United States 2013-01-29
Hi Lorraine: Wanted to tell you my necklaces arrived yesterday and they are absolutely beautiful!!! I just love them. I purchased 1 for myself and 1 for my mother for Mother’s day. Thank you for the wonderful customer service and the high quality merchandise. Will definitely order from you again.
Jennifer in United States 2013-01-29
Lorraine, I just got my sweater I purchased from you last week And I absolutely love it !!! The workmanship is superb!! ;) It's just Georgeous! I'm a knitter so I really appreciate such a Beautiful piece of work. Thank you so much, not to mention Your exceptional customer service! Very warmly, Jennifer Clement ( a very happy customer ;) )
Sandy in United States 2013-01-24
I received my beautiful 3-button swing cardigan this morning and I want to thank you for the excellent service and outstanding quality I can always expect from your company. Blarney Mills was the highlight of my trip to Ireland last year and everything I have purchased has arrived as promised and in perfect condition. Please extend my appreciation to everyone involved and I hope to visit again in the very near future! It is such a joy in these days and times to find such dedicated people committed to providing the best service and heirloom quality merchandise.
Ilze in Latvia 2013-01-23
Hello, greetings from Latvia! Thank you very much for you high quality service and this craft. I'm really glad about and recommended it to my friends. The best regards, Ilze Ungure
Allyson in United States 2013-01-17
WOW What great service. I will certainly recommend Blarney Woollen Mills to my family and friends. There is always a concern when we purchase gifts abroad but now we won't be hesitant when purchasing gifts. Thanks you so much. Allyson
Doug in United States 2013-01-17
Lorraine, Thank you very much. Your service is fantastic. Doug Auer
Lesley in United States 2013-01-15
Hi Lorraine, Thank you for a lovely product. My Granddaughter is thrilled and wore it 3 days straight ( she is 17). I will certainly recommend your company. Thank you again Lesley Hodgson
Margaret in Canada 2013-01-11
Just wanted to let you know that the sweaters arrived in time for Christmas … they are beautiful. Both my daughters and daughter-in-law were oohing and aahing on your website on Christmas Day, so I am sure you will be receiving more orders from this side of the ocean! Thank you for your great service!
Jean in United States 2013-01-03
Hi Lorraine, Imagine my delight when the throw that I ordered arrived on Christmas Eve. Just in time to go under the tree. I really didn't expect it to arrive in time for Christmas given the date that I placed my order. What wonderful service and I am so very pleased with the Aran Patchwork Throw. I absolutely love it. Thank you so much and a very Happy New Year Jean O'Gorman
Lori in United States 2013-01-02
Hello, Lorraine, from snowy New Hampshire, USA! We couldn't have been more pleased when the sweater arrived. It's a lovely, charcoal zip-up cardigan that fits my dear husband perfectly. Even the arm length, which was such a happy surprise! The knit, fit and overall quality is truly outstanding, and will be treasured for years to come. Thank you for offering these handknit treasures at competitive prices, as well as providing your customers with daily tracking information. All the best for a healthy, happy New Year! Lori Hannon
Patricia in United States 2013-01-02
My husband adores the sweater and the quality. He proudly displayed his gift on Christmas!! A very satisfied customer from the US!!
Katherine in United States 2013-01-02
This is my 2nd order since before Christmas. I want to tell you how much I love your website. Your sweaters are amazing, and I can’t wait ‘til I receive this order. I hope you had a fabulous Christmas and as well as a prosperous New Year. Thank you so much, Katherine Jaeger
Ken in United States 2012-12-31
Lorraine, I wanted to acknowledge and thank your company for the unbelievable service! I ordered a beautiful Tree of Life sweater for my fiancé on Dec 19th, and received it Dec 22nd…in Brunswick, Maine, the U.S.A.! She absolutely LOVED the sweater. I can’t thank you enough.
Susan in United States 2012-12-31
I just wanted to say thank you for your excellent service and wonderful products. I received my latest order promptly on Christmas Eve (what great timing!). Wishing everyone there a very Happy New Year. Sincerely, Susan Lee USA
Gay in Canada 2012-12-21
Greetings from Canada, Just a short note to show my appreciation for your excellent customer service. I have been ordering for a some time and am always so pleased with the great customer service you provide. I love shopping here and will continue to do so. I almost feel like part of the family. Thank you so much. Gay Black
Rita in Canada 2012-12-20
I received my parcel of scarves from Blarney Woolen Mill yesterday in record time. They are beautiful! A real piece of Ireland! They are being given as Christmas gifts to family and friends who are all VERY PROUD to be Irish!! Thank you for such terrific Customer Service and for such beautiful items. Merry Christmas. I know I will be ordering from Blarney Woolen Mill again soon.
Patti in United States 2012-12-19
I just got my Aran hoodie sweater in the mail today....on my birthday....a gift from myself.... I love it. ..it is beautiful and fits perfect....it is below freezing today so I am going to put it to good use right away....and wear it to my birthday party tonight..... So glad, and surprised that it came so quickly after ordering it. Good service your Blarney Woolen Mills has. Thank you so much. Patti
Jennifer in United States 2012-12-19
I want to thank you all for how well you packaged everything for shipment. I have never received a package so well protected with bubble wrap, and paper. You definitely ensured that everything arrived in one piece!
Lee in United States 2012-12-11
Hi Lorraine, I'd just like to thank you & all at Blarney Woollen Mills for the very swift, efficient & professional service I've experienced with ye all. I would have no hesitation in recommending Blarney Woollen Mills to anyone & indeed will do if the opportunity presents it self. go raibh mile maith agat ar
Lesley in Australia 2012-11-30
Hi Lorraine Just to let you know my beautiful cake plate arrived in tip top condition into Perth, Western Australia. 3 boxes later and plenty of bubble wrap.
Joyce in United States 2012-11-28
Lorraine, Working with you and your company is an absolute pleasure. I get many compliments on the sweater I ordered last year. I also bought one for a family member and it's spectacular. A friend, at my suggestion, has one on order right now. Your company and customer service is the best. Thanks, Joyce Sundin
Anne in Germany 2012-11-28
Have just had a look at your christmas website, it is really brilliant! Congratulations to all at Blarney, a wonderful service and a great site. It really makes a difference to shop somewhere when you are made to feel both wanted and respected as a customer. A rare quality nowadays. Looking forward to continued good service in the coming year. Regards, Anne Fleming
Sharmaine & Glenn in Australia 2012-11-06
Lorraine, I received the ladies Aran Cowl & Cable Wrap in the mail last Friday just in time for Sharmaine’s birthday and she is over the moon with the quality and style of the garments. It is the first time we have ordered clothing from overseas online and was pleased with the way in which we were kept informed of the progress and being able to track the item online gave us peace of mind. We will certainly be ordering again in the future for ourselves and family members, the brochure and map of Ireland was a nice touch, we have some ancestors from Limerick & Cavan and are now looking at planning a trip over to the Green Isle and will certainly drop in to say hello. Regards Sharmaine & Glenn
Tom in Canada 2012-10-26
Greetings from Canada! Thank you once again for your prompt service. Please share this with all your staff. My visits to your store (twice so far) have been a delight and very memorable. My wife fell in love with the perfume Inis so I buy it for her on occasion to remind us both of our wonderful experience in Ireland. This year I planned to buy some birthday gifts for her and arranged my order while she was out of town so that I could surpries her. I was counting on your prompt service and you succeeded with flying colours. For your information: I also ordered gifts for her from three other suppliers all in the U.S.A. BEFORE I ordered from you. I AM STILL WAITING! I will continue to shop and purchase from your store. Keep up the good work. Kindest Regards T. Andrew & Melanie Yule
Mary in United States 2012-10-26
Lorraine, I just received my Waterford knife, and it is beautiful! Thank you so much for standing by your word that I will receive it by Nov 3 or 4th. It came a week early! I would highly recommend your website to my family and friends. I thank you once again for your kindness and outstanding customer service. I hope you have a great year. Mary
Doreen in Canada 2012-10-24
I recieved my lumber sweater and am so happy to have it. I want to thank you for the the customer service because there seemed to be a problem with my Master card. The sweater is beautiful and the quality is perfect as are all things Irish. I am so pleased with your product and service.
Maxine in New Zealand 2012-10-19
Hello Lorraine, The order below has arrived safely ..... colour and fit are perfect. This shopping experience has been excellent with your customer service being faultless. Many thanks, Maxine Saunders.
Josie in Australia 2012-10-11
I am so happy to receive my order (scarf and hat). Perfect colour, material and design that I wanted. It arrived on time as you have promised. Thank you so very much and have a nice day...Perth Australia
Matt in England 2012-10-10
Hello Lorraine, I have just received my Aran Cardigan and feel I have to write to you as it is simply brilliant and the level of service I have received from you was second to none. I am planning to come to Ireland on holiday next year and will pop in and see you and give you a big kiss.Thanks once again. Matt
Wanda in United States 2012-09-28
Just wanted to send a quick to email to say how much my daughter, Amanda and I are enjoying the sweaters. Amanda visited your shop this summer with her Women's Choir. She purchased many items but due to luggage restrictions could not purchase the sweaters. When the sale email from your shop arrived, we both purchased some sweaters. She is happy to have a little bit of Ireland back in the United States. I am happy that she shared. Thank you again for your fine service and quality sweaters. They will keep us warm in the Windy City of Chicago.
Julie in United States 2012-09-24
Just wanted to say how impressed I am with my beautiful cardigan I received on Monday, and how great and efficient your service is. Thank you so much. I will definitely be recommending you to everyone.
Mindy in Canada 2012-09-17
I ordered a set of Belleek Castle mugs. Not only did I receive free shipping but they were delivered in about a week from Ireland to me in Canada! They arrived wonderfully packed and more beautiful in person. Planning another vacation to Ireland next summer and can't wait to visit the shop. Thank you very much for speedy delivery and making my day! Highly recommend ordering from your site and I will do so again! Slainte!
Charles in United States 2012-07-31
Hi Lorraine, Received our order via US Mail today. It was one of the fastest orders we have ever received from Blarney. And it was packed extremely well and was in perfect shape. Also the confirmation by email that it was shipped with the tracking number was excellent and worked good. The whole process was faster and smoother than ever before. Thank you! Warm Regards, Charles Nowell
Julie in England 2012-07-06
Hi Lorraine, Well, you have, once again, earned top marks for speed and efficiency! My Sheridan Bowl arrived at lunchtime today, delivered in torrential rain by a very wet van driver! I wasn't expecting it until at least after the weekend! The bowl is absolutely beautiful and really complements my Waterford Crystal Clock, as it has a similar cut design. I hope that my friends will feel the same about theirs, as they were very thrilled with their clocks 10 years ago. Many, many thanks to you, and your team, for all your time, effort and service provided in dealing with my order. I still can't believe how quickly I have received it! I am still as impressed with your excellent Customer Service as I was 10 years ago - that must speak volumes for you! Your ongoing commitment to your customers is certainly an achievement, and a quality to be admired! Hoping not to lose touch with Blarney Woollen Mills, however, better still would be another visit, if at all possible in the future!
Jenny in United States 2012-06-26
Hi Lorraine, First let me say how wonderfully quick your service is. To me if everything is that quick why bother paying courier fees? I am absolutely delighted with both items and as I think I said before this could be the beginning of a dangerous association. Have told loads of people about your site so hope they order and will be as delighted as I am. Timing perfect, our forecast for the next few days sucks and snow is expected. Thank you so much. Jenny
Vicky in United States 2012-06-05
Goods rec'd in good order 5/6.Am impressed by swiftness of delivery and quality of items.Service given was most helpful and in a polite manner . Will definitely recommend your mill to all my friends.Hope to deal with you again Regards Vicki
Denis in United States 2012-05-16
Ms Lorraine Ahern, I received my order yesterday, it was in perfect condition. With the amount of items we had delivered it was just like Christmas morning. Thank you and your wonderful store. Denis Novak
Charlotte in United States 2012-05-16
Dear Ms Aherne I have just received the Sheridan Flared 9" Vase that I ordered from your website. I want to tell you how delighted I am with it! The order was processed efficiently and delivery was prompt, I have ordered before from Blarney Woolen Mills and have been very impressed with the high quality service provided - I shall certainly be ordering more in the future. I now have a beautiful crystal vase to match the bowl I bought before, I couldn't be more pleased, Thank you very much! Kindest Regards Charlotte Walford
Anne in Canada 2012-04-26
To let you know I am so pleased with my first shopping experience with Blarney Woolen Mills. I received my order at my home on April 16th. The sweaters and scarves are just as beautiful as I hoped they would be. Getting questions answered, ease of ordering and, of course, the items themselves was easy and satisfying. I must also thank you for the wonderful map included in my order. We are coming you way for a visit - leaving here on Saturday on a tour, bringing with us this map to use and hope to visit one or more of your outlets. Would I be able to purchase at your store and have it shipped home to me in Canada? I have seen so many wonderful things on your web site and in the emails you send me. Thank you. Anne Plante
Susan in United States 2012-04-23
Hi Lorraine, Once again you have responded to my inquiry quickly. You have to be the most awesome customer service manager. You are an asset to Blarney Woolen Mills. Please pass the message on to your boss....he/she needs to know how valuable you are. I always know when I have a question or concern that you are always there with immediate attention. Thank you and have a wonderful day. Your friend in Florida, Susan
Brenda in United States 2012-03-14
Regarding my shopping experience with Blarney. I am very pleased with every purchase I have made with your company. The free shipping is a wonderful perk and much appreciated. I visited your wonderful establishment on my first day in beautiful Ireland and have been watching the website since my return to the states. My most recent purchase of the Ogham Pendant is beautiful and I expect to enjoy wearing it for many years to come. I have never been disappointed with the quality of any of your items or shipping time with any order to date. Thank you and I look forward to many more shopping pleasures with Blarney!
Florence in Canada 2012-02-27
Hello: I received my beautiful sweater today. I just love it and I am very pleased with my whole experience of ordering on-line with you. Thank you so much and I will be shopping again with you. Florence Michaud
Serjio J in Mexico 2012-02-06
I just received 4 sweaters and 1 tshirt and some other things. Everything was perfect, even the delivering.
Kimberly in United States 2012-01-31
The first time I experieced Blarney Woollen Mills was when I visited Ireland for the second time back in 2007. I was in love with the shop and had a hard time selecting my purchases - I wanted the whole store! I bought items for myself as well as my family and also for the baby I was carrying at the time. Little did I know I was going to have a girl. So, after my baby was born I started internet shopping with Blarney Woolen Mills and promptly ordered her a magic hanky. Fourteen months later, when her sister arrived, I contacted Ms. Ahern about ordering another one, as I couldn t find it anymore on the website. At that time they weren t offering one through internet sales, but Ms. Ahern sold me one and promptly shipped it to me. I was SO appreciative!! I have been shopping with Blarney Woolen Mills ever since. Their customer service is an example that MANY retailers here in the states should follow. I have never had a bad experience with the Mills and I cant wait to return.
Terri in United States 2012-01-25
Many compliments to you on my beautiful sweaters. Considering they traveled over the seas, they arrived much much sooner than I thought they would. Imagine coming home to such a nice surprise. They're so beautiful, I'm excited to wear them. I'm just a little sad 80 degree weather is scheduled for the next week or so. I just may wear them anyway. I'm truly delighted with my first purchase; you can count on this not being the last.
Dana in United States 2012-01-24
I just want to say thank you for having the most beautiful, high quality items. I love my Shamrock Throw I ordered. When I visited your store last April 2011 I bought a scarf that matches this throw and a few other items. My favorite item I bought in your store is my claddagh ring with the emeralds...I get so many compliments on that ring :) Just wanted to say thank you and I truly love your store and merchandise! Kindest Regards Dana Peters
Ira & Helen in United States 2012-01-18
We are very pleased with the service we received in buying my sweaters and my wifes one button coat. every one at the store was great. And ordering from the internet was very easy. Thanks for the great service Ira and Helen Klingenmeyer
Barbara in United States 2011-12-06
Dear Lorraine, This letter is too late, I should have written it much sooner, but thank you is never too late! I received the hat and it is exactly what I wanted. Thank you so much for all the effort you took to get this item for me. You will always have a friend on this side of the Atlantic. This an example of customer service even better than it has to be! Thanks again. Sincerely, Barbara
Ken & Cheryl in United States 2011-12-06
Dear Lorraine, Once again, our order from Blarney Woolen Mills arrived very quickly and in perfect shape. We appreciate your prompt service and speedy delivery of orders. Thank you and warm wishes for a very Merry Christmas. From Ontario, Canada
Roz in United States 2011-11-30
Hi Lorraine: I just want to thank you for "EXCELLENT" customer service. My daughter received your package today and is thrilled with it and absolutely loves the throw. I work at the Chamber of Commerce in Saskatoon Canada...and if you were in our country... I would vote you for our Annual Business Excellence Awards for your customer service. Thank you so much for making my daughter's day! Best wishes at Christmas and always to you. Roz Macala
Irene in United States 2011-11-21
I am writing to say thank you so much for the great way that you handled this order. It arrived today The order is exactly perfect and I really appreciate the chance to let others know how great my experience with Blarney Woollens was! No one from the US should have any reservations about shopping with you and having the order sent internationally! I
Judith in United States 2011-11-10
Hi Lorraine - Thank you so very much. I just submitted my order. My friends will be delighted to have something direct from Ireland. Additionally, I cannot praise you and Blarney Woolen Mills highly enough to truly reflect the excellent customer service you give. You are the best person and company with whom I've dealt with online. I really can't praise you enough. Everyone should shop at Blarney.com.
Laura in United States 2011-11-10
Worked with Lorraine Ahern, Customer Service Manager, who was a wonderful help and great asset to your company! Thank you.
Marilyn in United States 2011-11-08
To: The Sales Manager I would like to congratulate you and Lorraine Ahern for wonderful customer service, having just received by registered mail your enchanting charm bracelet. Lorraine has been more than attentive and very keen to satisfy my anxieties in relation to both the purchase and delivery of this item. I will always harbour fond memories of both my two visits to Ireland and your exciting store
Sue in United States 2011-11-02
Hello Lorraine Ahern and the Staff of Blarney Woollen Mills Thank you very much for the timely delivery of my Aran Cardigan. I had previous purchased articles from Blarney Woollen Mills while on a trip to Ireland so I was familiar to your products. I am pleased that the quality and workmanship in my cardigan is of the high quality that I expected. Keep up the great work and painless online store and delivery process. Cheers from Canada Sincerely, Sue Nadwodny, a very happy customer
Cynthia in United States 2011-09-14
Just a note to let you know that I received the silver cross yesterday! Thank you so much. I know that my daughter will appreciate it. I also want to thank you for all your help in following through on this Order. Please let Lorraine Ahern know that I appreciate all the work she did as well. You are a great team and the customer service I received was outstanding and you can be assured that I will definitely be doing more business with Blarney because of it. Not only are the products beautiful but the sales staff and customer service department are wonderful. Thank you again!
Ann in United States 2011-09-12
Hi Lorraine, just wanted to compliment Blarney Woollen Mills on their prompt sales service online. Am delighted with my purchases, their packaging and shipment to Australia. Couldn't be happier as it is like dealing personally in store in Ireland. Sincere thanks once again,
Anna in United States 2011-08-29
The purpose of my mail is to congratulate you on the A1 quality of your staff, precisely Ms.Onora who assisted us with our shopping at Blarney Woollen Mills in Cork, Ireland. The young lady was intelligently attentive and helpful and we left the shop happy and grateful. Yours sincerely Anna Rebuffo
Charlotte in United States 2011-08-29
I am quite pleased with my new necklace. It is a very unique and truly lovely piece of jewelry. I look forward to shopping again at Blarney.com in the future. Charlotte Thompson
Barbara in United States 2011-08-29
Just to let you know that I received my Waterford Crystal I ordered. It is beautiful and came packaged so carefully. I am so impressed. Barbara J. Hallock.
Siobhan in United States 2011-08-29
I received my order last week and I'm writing to let you know that I'm delighted with the standard of service I received from Blarney Woollen Mills. The ordering process was handled very professionally, delivery was bang on time (difficult I know at this time of year) and the quality of what I ordered was of a high standard. Many other Irish online retailers should take a page out of your book! Siobhan Fahey.
Kathleen in United States 2011-08-29
What a pleasure to do business with you, Lorraine! I never thought I'd have a personal shopper in Blarney! It is so much fun and such a secure feeling to know you will see to every detail! The complements are pouring in over the Irish Throws! The quality is top notch! Everyone is so excited and it was the perfect gift for this year. Kathleen Chambers.
Ron in United States 2011-08-29
Thanks for all of your help. It is very refreshing to find a company and employees that take so much care in responding to their customers. Ron Papke
Rebecca in United States 2011-08-29
Good morning Lorraine, I sure hope your New Year is off to a positive start! Through the Christmas season, your name was mentioned many times! As our loved ones opened the marvelous throws, we would tell them about the lovely Irish lady with whom we had built such a warm relationship during the process of purchasing these throws. Without exception, all the recipients of our little touch of 'Blarney', were thrilled! The beautiful tablecloth graced our dining table for our Christmas Day celebration. This was truly an Irish inspired holiday! We thank you so very much for your part in making our Christmas so special. Many kind thoughts! Rebecca Sullivan
Kathy in United States 2011-08-29
I wanted to thank you for reassuring me on this issue, and also for your previous email on Christmas day. I've been wanting this cape for a number of years now, and had recently had trouble finding it in stock anywhere. When on Christmas Eve I found it on your website, and at a much better price than anywhere else I'd looked, it was like a small miracle. I was amazed that you'd answer an email on Christmas, and your kindness in doing so won't be forgotten. May you have a very happy New Year as well! Kathy Ackaret
Pete in United States 2011-08-29
Lorraine, my order arrived on time and in great form. You do a great job there and I wanted to thank you. You've never let me down. Pete Naughton
Lynn in United States 2011-08-29
NO one can compare to your prices for the beautiful things you sell, not to mention your quality. Beannachtai Mhor Lynn Marie
Dennis and Gayle in United States 2011-08-29
We have been shopping with you during our trip to Ireland several years ago, and this is our 5th or 6th order since then. We enjoy all the items we have ordered and have had no problem with your service or shipping. Everything has come to our home in one piece, the packaging is done well. We plan to continue ordering from you when the opportunity arises and we need something special. Dennis and Gayle Fogler
Frank in United States 2011-08-29
Thank you for all your timely efforts. GREAT Customer Service! Frank Chellino
Deirdre in United States 2011-08-29
I want to thank you and your marvellous team for the timely arrival of the Aran sweater package that I have received. I am most grateful for the free shipping as this then allows me to shop more with you!! I am now awaiting the Kells Shawl with much anticipation. The quality of your products was most evident to us when we were at the Blarney Woollen Mills Store in Blarney in May of this year. We shopped up a storm while there and I promised the men in my household that I would get them the Aran Sweaters when their Dad and I came home, via online shopping as we were already to the limit of what we could carry in our luggage! Thank you for the ability to keep in touch with my Irish roots (both my Grandmothers were tiny Irish women) and I fell in love with Ireland the minute I got there. If it were possible I Be assured that this is not the last order, merely the beginning! Yours very sincerely, Deirdre Pitts
Elizabeth in United States 2011-08-29
Dear Mr. Smith, I have shopped in many places, but I have never had such a pleasant shopping experience as my recent visit to the Blarney Woolen Mills. I had three occasions in which your staff gave services that were well beyond any I had received elsewhere. The first involved my purchase of a blouse. I was unsure as to whether the medium size was the correct size for my daughter, and when I saw one of your staff, Alannah, had a similar height and shape, I asked her if she thought the Medium would be the right size for her or did she think a Small would be better. To my surprise, she responded by offering to try it on to help me decide. I accepted her offer and as I looked at Alannah wearing the blouse, we both decided that the Medium was a good choice and I was satisfied with my purchase. Shortly after that I wandered around looking for the ladies’ restroom and finally asked a clerk for directions. He responded by saying “I’ll show you” and walked me to the locationinstead of simply pointing and saying “Over there” as many people do when asked for directions. This was the second occasion where one of your staff went out of the way to help me. The third example of excellent service involved several staff members. I had discovered that I dropped the souvenir photo I had received of kissing the Blarney Stone and assumed that I had done so in your store. When I explained what I was looking for, you looked outside and had others look inside. After ten minutes or so a clerk came to me to report that it had not been found; nevertheless, to have so many staff members help me look for an item even though it had no monetary value impressed me tremendously. I wanted to express my appreciation to you and your staff for outstanding service. Best wishes, Elizabeth Macey California
Jeanette in United States 2011-08-29
This is one of the most exciting places to shop, eat and stay! We enjoyed every moment there and were treated as though we were family. When we arrived I had ask about the history of the Woollen Mills and a wonderful gentleman took us on a tour and explained how, when and what the history involved about the Mill and the dream of this wonderful person that created what we now know as the Blarney Woollen Mills! No matter how great the original owner was, you would not have to look any further for a more caring place to be. We wanted more than to just "SHOP" but we wanted a place that could handle anything we would need or want to take home. It was very cold in Ireland even though it was June so we needed sweaters. While we were there, a sale was in progress and we bought 6 sweaters so that we could do part of our Christmas shopping allowing us to share our trip with friends and loved ones. (FYI: The sale is still ongoing and you can get three Aran Sweaters for the price of 2!!)) I would like to add that this is one of the top quality shops for sweaters. If you are in the United States, an Aran Sweater from Ireland from which they come originally, are very expensive but at the Blarney Woollen Mills you can afford to own one of your own. We wanted to take home gifts too for our ticketing travel agent, business associates, and so many others. We found it all here. Sweaters, hats, scarves all made with the finest wool, Waterford Crystal, post cards to write and send home, key chains, t-shirts, shot glasses, lovely Irish Linen, and the list goes on from there! You can take a break in the very close by restaurant (inside the same building) and enjoy a marvelous lunch or dinner with a wide range of choices. The hotel we did not stay at because we did not know about it in time but after we saw what was there, I promise one thing, our return trip will include this location as our base for travel all around the immediate area. After returning home and handing out our gifts, many ask me to order them other items. Although they have a web site (www.blarney.com) some items were not listed on it so I wrote to ask about these items. You will never believe me but it is true. They have gone out of their way and processed my orders without ever complaining it was out of their way to do so. Our order was handled with no issues. It was timely, compassionate to our needs, and mostly very helpful no matter what we ask. I/We have never received this type of service from a retailer anywhere in the world including our favorite place, Home! They make it so that you want to travel all the way back to Ireland just to shop. You do not have to take our word for it, just visit their website and look around-if you need anything, you can e-mail them and ask. It is just that easy. Thank you Blarney Woollen Mills, Darren and Geraldine for a job done with so much interest! We will be back!!!! Jeanette, Washington