Patricia Foley in United States 2017-03-10
My order of Belleek Mugs came today, and I love them! The packing was perfect, mugs arrived in perfect condition. Ordering was easy, and service by Blarney Woolleen Mills was excellent. Will not hesitate to order from you in the future. Thank you also for the map of Ireland. My husband’s family originated in the Waterford area, migrating to Cork and other areas before coming to the US. It was interesting for him to see exactly where in Ireland his ancestry began so many years ago!
Cindy in United States 2017-02-15
First off I wanted to tell you, you are one of my favorite shops to stop at when I am in Ireland. I love your selection and your products are wonderful. Your staff is always friendly and welcoming. I purchased a Marie Poncho around Christmas time. I am very impressed with the quality, workmanship and the beauty of the poncho. It is one of my favorite articles of clothing. I have received so many compliments on it. In addition, I was very impressed with how quickly I received the shipment. Thank you very much!!! I will definitely be purchasing from you again in the future, in addition to recommending you to my family and friends.
Veronica Butler in Ireland 2017-01-10
I received my order yesterday. I am absolutely delighted. I am so impressed with the speed of delivery, especially over the Christmas period and the updates every step of the way. My item was packaged perfectly. The quality of the item is exceptional. I will definitely be wearing my new coat for years to come. And I will definitely be a returning customer. Thank you for an easy, pleasant purchase.
Jacqueline Rayner in United Kingdom 2016-11-29
I just want to let you know how pleased I am with my recent order made with you. I ordered the Sheena Aran Polo Neck jumper which is a Christmas gift from my husband. I phoned the order through on Monday last week and it duly arrived within the stated 5 days on Friday. It is lovely quality, feels so warm and an excellent fit. It looks just like the picture on the model on your website which is often not the case. I would definitely recommend your company to others. Thank you for your excellent service.
Deanne in Canada 2016-11-24
I have just received the sweater I ordered …. the Catherine Aran Hooded Cardigan …. and am writing to say how pleased I am with both the quality of the product and the top notch service I have received. The sweater is beautiful; top quality, the colour is better than perceived and the fit is perfect, exactly as outlined in the size guide. It arrived quickly, in about a week from Ireland to Canada, and email contact has been both prompt and polite. I am more than happy with my purchase, and would highly recommend doing business with this company.
Stephanie in United States 2016-11-22
In am writing to let you know my level of satisfaction I have in regards to my latest order. This was my third order from Blarney and I am beyond satisfied with my order yet again. The merchandise that I have ordered came in a timely fashion and the quality was great. I would highly recommend anyone to order from your site. Thank you,
Linda in Canada 2016-11-17
Just a quick note to say that once again my order arrived in a timely manner and in perfect condition. Your customer service is commendable. This shopping expedition I ordered more crystal and one would think that having to travel such a distance ( Ireland to Canada ) the shipment would be a little travel worn but it never is. I also ordered some jewelry and it is absolutely beautiful and of fine quality. Your prices are very reasonable and it has been a pleasure both visiting your store in person during a tour of the Blarney Castle in August as well as shopping here from our home in Canada.
MARTINE in Netherlands 2016-11-07
I just received my Sophie Aran Boyfriend Cardigan and I could not be more happy with it! I have totally fallen in love with it. I was a bit nervous ordering a cardigan online without being able to try it on and see the quality and the material first. But I don't regret it for a second. It's such a beautiful garment of such a high quality. Now a days one doesn't find these kind of wonderful products in the stores that easy. The color is wonderful as well and in real life it's even more beautiful than on the picture. I was also very positively suprised that it only took five days to arrive here in The Netherlands.
Angie in United States 2016-10-19
Lorraine and staff, I have ordered many sweaters from you in the past. I have been very pleased with your company. The service time is incredible for the states and the quality and craft of your sweaters are outstanding! There's no other like it. Thank you for your great business and product that you provide!
Dianne in New Zealand 2016-10-11
I am so impressed with your service. I ordered two gorgeous capes on 4th October 2016 and received them on 7th October 2016. What is so amazing is, I live in Auckland, New Zealand. They arrived perfectly packaged and are of excellent quality. I can now wear the black cape to a special dinner I m going to this week. Many, many thanks for the more than excellent service and quality of goods.
Linda in United States 2016-09-20
Ms Ahern, I am responding to your request on my receipt to let you know the level of satisfaction with my shopping experience with you at the Waterford Crystal Outlet. Having purchased a set of 8 beautiful crystal goblets while visiting in Ireland in March, I decided I wanted to complete the set with 4 more. The set arrived today and I am totally delighted with them. First, they were priced very reasonably which was a great boon, and secondly, they were exactly what I wanted after having researched numerous websites that carried Waterford. Both my in-person and my internet purchases were more than satisfactory and additionally I am so happy to have the information I need to order again if I have need or opportunity. I thank you so much.
Christine in Canada 2016-08-02
I just wanted to email and thank you so very much for the wonderful experience. I purchased a croí álainn bracelet and it is absolutely beautiful. The purchase itself was so easy and flawless, and my order arrived in the mail amazingly fast! I am so very pleased, and will definitely be ordering from you again!
Karen in Australia 2016-07-28
Dear Lorraine, My beautiful charm has arrived and I can't thank you enough! It is truly stunning, my breath actually caught when I lifted the lid off the box. My best friend is truly going to love it. I shall return soon to purchase a stunning necklace and earrings set I'm buying for myself, I can't wait. Again, thank you and Blarney Woolen Mills, so very much for your truly stunning jewellery, professional service and correspondence and amazingly fast delivery. I can't recommend you highly enough! So if you care to use any part of this as a customer reference, please feel free.
Margaret in Canada 2016-07-15
Greetings from a delighted customer! Thank you so much for the efficiency and speed at which you filled my order. I am so pleased with my new cardigan. Then again, why wouldn't I be? Each item I have bought from Blarney Woollen mills over the years has been exceptional. I have shopped at your store in Dublin, Galway, and Cork as well as ordering online. Never a disappointment! Thank you again.
Cindy Callaway in United States 2016-06-21
I ordered the Patchwork Throw. It arrived earlier than I expected. I am so pleased with the look and feel of the throw. My husband and I travelled to Ireland about 3 years ago and just happened on Blarney Woollen Mills. I am so glad we did. I have been more than pleased with all of my purchases. I love Ireland and Blarney Woollen Mills!
Brendan in United States 2016-04-06
I purchased a Quilted Jacket with Leather Trim and I have been so pleased! Not only have I received many compliments, but the jacket is wonderfully warm, especially for the weight, and comfortable while being stylish. Your shipping to Boston was extremely prompt and fast as well, well beyond my expectation. I had a feeling that it would be, but now that I have it I am sure that this jacket is an investment for the long run
Sharon in United States 2016-01-19
I just wanted to let you know how delighted I am with my order and your services. I ordered two sweaters, beautiful,simply beautiful. They arrived quickly. Hoping to order from your company in the future. Thank you so much, you made my day!!!!!
Michel in Germany 2016-01-18
thank you and your team very much for the service I received by all of you. There was my simple order and there was your smashing answer: two days of delivery into Germany. This is extraordinary - even German firms will - only occasionally - normally not beat this. Most important: the cardigans-fit is excellent. I fell in love with it after I put it on. It's just what I was looking for and what I needed.
Ellen Meade in United States 2015-12-14
I just received my sweater & it is just beautiful. Incredibly beautiful & such a gorgeous "oatmeal" color. As a person of Irish descent, my father always been told Irish woolens are the best. I treated myself this Christmas to one of your sweaters. The quality is astounding & so very affordable when compared with many other sweaters I have purchased in the past. I am delighted with my sweater & know I will get many years of use AND pleasure from wearing it!!
Arlene Lundergan in United States 2015-12-11
Both orders this year have come packaged with great care. Product is as shown and received in less time than expected. I ordered the tankard for someone who has everything and I'm sure there will be a smile when he opens his gift. The raspberry color of the infinity scarf is lovely and the colors on the Galway throw are very subtle. Kudos to all the staff at Blarney and Merry Christmas.
Carolyn in United States 2015-12-11
They are just great. I have ordered from them 3 or 4 times since returning from the beautiful country of Ireland in September & my orders are wonderful-excellent & timely service. If you need to correspond with them, I got my answer the next morning when I got up! I love ordering from them!
Scott in New Zealand 2015-11-27
I am back in Newfoundland , Canada now but had the privilege of visiting your store at Bunratty on Tues past. Awesome store and purchased some really nice items. Was very impressed with the service as well but can't remember the younger girls name that was of great help to me. Made me feel at home. I wish I could remember her name but thought she deserved recognition for her service. I was there around 4 o'clock or shortly after so maybe you can narrow it down and give her the recognition well deserved. Great customer service should never go unnoticed ! Thank you!
Deborah in United States 2015-11-25
Dear Ms. Ahern, Blarney Woollen Mills is the "Best Of The Best!" I ordered two of the 2015 Waterford Crystal Icicle Christmas Ornaments and they arrived today. Code #600413 and my order number#B68907Z. I have instantly become a loyal customer of your company for the following reasons: 1. The ornaments were beautifully wrapped for shipping. 2. Your personal note to me was so special, I am framing it! 3. The 2015 Waterford Icicles are simply BREATHTAKING: The design is clean, clear and modern. The light bounces off the prisms creating a marvelous sparkle. 4. The shipment arrived a week earlier than the delivery time I was given at Amazon. 5. The gift box is exquisite accompanied by the beautiful ornament enhancer. 6. The price of the ornaments were affordable. These ornaments are so outstanding, I'm purchasing and decorating my Christmas tree tomorrow! I am extremely grateful to your company for this wonderful shopping experience. I eagerly look forward to shopping with you again soon. Have a wonderful holiday and I wish you and your families the very best.
Debbie in United States 2015-11-23
I just received my Mairead Aran Roll Tunic. Words cannot express how delighted I am with this sweater. After emailing you with my question as to what size I should order, I find that your advice was spot on! I love it. It fits perfectly. The knit is beautiful. Now all I need is some really cold weather to wear it. I know it's coming, but not soon enough now that I have this gorgeous, warm sweater. I'm looking forward to many cold nights, sitting by the fire. Thank you!
Shelby in United States 2015-11-20
my experience is Blarney.com has some of the best customer service ever, anywhere and the quality/delivery/packaging/presentation of the products is remarkable as is the ease of return process when necessary.
Meghan in United States 2015-11-11
First of all, I would like to apologize because I meant to send this message a few weeks ago! Several years ago I had the good fortune to travel to Ireland with my mom and stop into your wonderful store! That trip and everything about it has always been really special to us. I recently got married (less than a month ago) and wanted to get my mom something special for all the hard work and effort she put in to making our wedding and reception so extraordinary! It was then I remembered our trip and Blarney Woolen Mills and decided I wanted to get her something straight from the “Motherland.” I found a pair of Waterford goblets on your site and a few other things and placed my order about a week before the wedding. I had zero expectations of getting them before the wedding, but was hoping it would be close. Not only did they arrive the day before the wedding, but the shipping was free (to the United States, and Kansas no less) and everything was packed impeccably! I can’t thank you enough for not only the free shipping, but for also the extreme timeliness in which my package arrived! It really was so special! Sorry to ramble, but I really wanted you all to know how much that meant to me and how much it was genuinely appreciated!
Joan in United States 2015-10-14
Lorraine, I just wanted to THANK YOU and Blarney Woolen Mills for the wonderful, quick response to my email of 9/19/15. The replacement glass, came yesterday !0/10/15 and was perfect! BWM Customer Service is OUTSTANDING!!! I had left home on 9/20/15 for a two week tour and returned to find your quick response to my email and that the replacement glass was being shipped, to arrive shortly after my return. Never having purchased online from BWM before, you have made my experience, with BWM, very trusting and will have a continued customer, here in New Hampshire, USA! (and whomever I can tell about my experience) I had visited your store, in IRELAND, while on tour, two years ago AND hope to come back in the future. You have a BEAUTIFUL country and all the people, my sister and I met were great. AGAIN, THANK YOU and Blarney for your wonderful response!
Melissa in United States 2015-10-02
I just wanted to take the time to thank you for the fast shipment of my order, the way in which you packed it, and the care you took to make sure it got to us here in New York in one piece! My boyfriend and I are coming to Ireland and staying in Dublin Oct 17 thru Oct 25, we are so excited to find where my family is from in Cork! Thank you so much again, my aunt is going to love it AND thank you for the map!!! Looking forward to ordering again!!
Anne in Canada 2015-09-22
Dear Lorraine, Thank you! My cape arrived on Saturday and it's absolutely lovely. I never thought i'd be looking forward to cooler weather! Not only was the delivery to Canada surprisingly quick, the care taken to package the cape made it a pleasure just to open! Thank you again to you and to all at Blarney Woollen Mills for bringing back such special memories of my summer visit to Ireland
Helen in Australia 2015-09-16
I received my second order from your company this week. I have been very impressed with all of it. The efficiency, packaging and the gifts themselves. Thank you very much and I look forward to purchasing from Blarney Mills again in the future and I hope one day to visit in person.
Stuart in United States 2015-09-04
Hello Lorraine, I wanted to let you know that the Waterford vase I ordered was just received. Your people did a magnificent job of wrapping and packaging the item, ensuring it’s safe delivery in St. Louis, MO. I would like to thank you for your service, your care and your professionalism. The vase is absolutely gorgeous. Dealing with a professional firm such as yours is a true pleasure. If you wish to have any potential clients ask me for a positive reference, please feel free to do so.
Virginia in United States 2015-08-11
I had a wonderful shopping experience with your online store. It was so easy. I will definitely be back! I am very much looking forward to receiving my Belleek mug and it is always nice to have another little bit of Ireland arrive to my home Thank you so much!
Sharon in Canada 2015-07-23
Wow, what amazing service. The shipment arrived today, halfway across the world in 4 business days. It is all intact because of Blarney’s great packing. I am very happy and plan on spreading the word.
Jenny in Australia 2015-07-15
Dear Lorraine I just wanted to let you know that my dinner set has arrived...all in one piece. I'm thrilled with it and want to thank you for your amazing service. Retailers in Australia could learn a thing or two from you. Your efficiency has confirmed my opinion of Ireland....wonderful. I hope to bring my husband back to enjoy it as much as I did. Thanks again.
Myrna in United States 2015-07-14
I just want to thank you for your excellent service. (I live in the U.S.) The packing of my wedding bowl was so wonderful. As it has been for every product I have ever ordered from you. I really appreciate your wonderful service. I was privileged to visit your store a few years back. What a wonderful experience. I have been ordering from you every since. This is my third wedding bowl! So thank you again, and the free shipping is so wonderful. Have a blessed day.
Susie in Australia 2015-06-22
Good afternoon from Sydney, Australia. Having just returned from a wonderful trip to Ireland and a visit to your store at Blarney where I purchased a hat, I ordered a Ruana Cape and Matching Hat via your website within days of my return to Sydney. The items ordered are just gorgeous and I'm delighted to expand my "Irish" winter wardrobe with a minimum of fuss. The whole purchase experience from browsing your website; to placement of the order and receipt of the order was flawless - it has been an absolute joy to order from you. I was particularly impressed with the speedy delivery to Sydney - moreso because Sydney has been having a bit of a chilly "snap" and the cape and the hat are just what I need when I walk by toy poodle, Sofie. Thank you for your very professional service and wonderful shopping experience.
Ann in Australia 2015-05-28
I am writing to say how delighted I am with your service for my recent purchase of the Sheridan Flared 11" Waterford vase. As my family originally came from Ireland, I am so very pleased to have this special item which arrived in record time to Australia. It was treated with the utmost care in postage and will be an item I treasure. Thank you to you and your team for making this possible. Warmest regards
Mary in United Kingdom 2015-05-20
Dear Lorraine, I wish all Stores could offer the excellent service Blarney Woollen Mills provided! I received my items this morning faster than expected, complete and beautifully wrapped. I won't hesitate to make further purchases. Thank you and well done an a superb service! Mary
Geraldine in United States 2015-05-18
Lorraine, I just want to say that your organization is the best I have ever dealt with. I have contacted Customer Service at some of the biggest and most expensive stores in New York and your service beats them. You are prompt and super efficient. It is a pleasure to do business with you and I will continue to do so. Thank you
Joan in United States 2015-05-06
I want to commend you and your company on your products & service. I received my sweater on May 1. It is beautiful, and your service is remarkable. I have watched your products on QVC for years, and friends of mine who had visited you last year recommended that I look at your website. You may be sure that I have passed this suggestion to many of my friends, and I look forward to doing business with you again. Thank you very much.
Eve in United States 2015-05-06
I just received my Ruana Shawl and want to tell you how pleased I am with my purchase. First and foremost, I couldn't believe how soon it reached me. Secondly, the shawl is beautifully made; it's better looking than I expected. Your web sight is fun to visit and I certainly plan on visiting it again.
Nancy in United States 2015-04-21
I received my order today and wanted to let you know how pleased I was with such a quick delivery - in plenty of time for the wedding. It also arrived in perfect condition. Thanks so much for great customer service in quick shipping as well as great packing that assured its safe arrival. We have a family wedding coming up in September and I am sure I will be ordering from you again. Thank you!
Pierre in Italy 2015-04-13
I had the occasion to visit the Blarney Woollen Mills in February, and I bought very nice articles for myself. I joined the your newletter, and last week I made a first order. The package travelled really quick and was delivered in perfect state. I was very happy to see how easy it is to buy from Internet at your store, and now I know I can get quality gifts at a convenient price. I will certainly buy others gifts from the Blarney Woollen Mills. Thanks
Sondria in United States 2015-03-26
I just received my new cable cardigan in the color brown and I want you to know how much I love the look, feel, craftsmanship and wear ability of the sweaters I order from Blarney Woollen Mills. I visited Ireland about five years and,after kissing the Blarney stone, I visited your location. I came home with three of your sweaters and since then have added to my collection. In fact, I have one on at this moment. It’s still very chilly here even though it is spring. The package arrived in the mail today and the packing box was in perfect condition even after travelling all those miles. Blarney Woollen Mills will continue to be my go-to place for the purchase of sweaters. Thanks for a top quality product.
Myrna in United States 2015-03-16
I just wanted to say that once again I was so pleased with my merchandise. I ordered a Waterford Crystal Heirloom Bowl (third one) It was packed so thoroughly. I was just amazed at all the packing material wrapped around it and over it. That's wonderful and I appreciate it so much. Thank you for your good service.
Elizabeth in United States 2015-01-19
You are so great! In December, I ordered a walking stick as a Christmas gift for my husband. When it was delivered, the damage occurred during shipment had broken it nearly in two. I emailed you, including pictures of the fractured walking stick, and expected a complicated replacement process. But what a wonderful business you have! You promptly sent my husband a new one and he loves it. Several years ago when I traveled to Ireland, visiting your shop was a stop on my tour. I found many gifts to bring back to my family. Now I'll be shopping online with you and letting others know what a great experience I've had with Blarney Woollen Mills. Once again, thank you!
Maude in United States 2015-01-13
I just got the Jamie Aran sweater I ordered on the January 8 today. Four days from Cork, Ireland to Austin, Texas is world record time! It's even more beautiful than the picture you posted of it on the BWM site. This jumper has clearly been made with love and care: and I know will absolutely love wearing it during the current cold spell here! This is the fourth purchase I've made from the Blarney Woolen Mills and the fourth time I've been impressed with the quality of your products. I'm so pleased to have found your shop online. The items I've bought -- 3 sweaters and throw blanket -- are not only wonderfully made but they also bring fond memories of the college year I spent living in Ireland in '85-'86. Many times thank you for your amazing products. All the best and happy 2015!
William & Jann Fisher in Canada 2014-10-14
To the wonderful customer service people: We received our order this morning and the mugs are as awesome as the pictures indicated on your website. We have a small collection of different Belleek mugs and these will be cherished as much as the others. The package was easy to trace and the mugs arrived very well packaged. We are very impressed with the speed with which the order arrived…a job well done. Thank you so much and we look forward to future business with your company.
Sandy in United States 2014-09-08
First , I would like to say Wow! You guys are awesome in all aspects! Quality items,fast shipping, and great customer service! I bought 2 Irish sheep skin rugs that are gorgeous ! They are super soft and are a lot nicer then the ones I bought in the states! My Dad not knowing the difference commented on how soft it was and it was yours! I purchased 2sets of recycled wool rugs for Christmas gifts (1 for me) and the natural colors are perfect! 2 of the rugs had a big color stripe in them and yes! It was the colors that I was wishing for! Thank you! I am planning a trip to Ireland soon and you will be one of my stops!
Sue in United States 2014-09-01
Just a quick note to say we had a great time shopping at the Blarney Woolen Mills, Blarney, Co. Cork, this past June. Our wonderful experience was in no small part due to our excellent salesperson Geraldine Walsh. She helped us select beautiful scarves, sweaters and more, and then guided us smoothly through the paperwork for shipping our purchases to Ohio. They arrived safe and sound about a month later. We were very impressed with the care you took to carefully wrap and pack everything. Kudos to all!
A. F. in Ireland 2014-06-27
Lorraine, Thanks for all your assistance with the order, you made the whole process so easy. It was a pleasure dealing with someone who is super efficient and so professional. Thank you again
Alfred in Canada 2014-06-26
I wanted to say that the sweater is perfect and exactly what I wanted, and also your shipping was faster than expected and your customer service was a great experience.
Elaine in United States 2014-06-19
Lorraine, thank you so much for sending the replacement watches...they arrived safe and sound....blarney is lucky to have an employee like you who still knows what customer service and customer satisfaction is...
Linda in United States 2014-06-19
Hello ! Lorraine. My order arrived first thing yesterday morning. The rugby shirts are perfect. Thank you & your team very much for such good service. You have replied to each request so promptly & so pleasantly. I have enjoyed dealing with you & I am sure it won’t be the last time. Well done & again thank you. Linda Charteris. P.s. We all loved the whole Blarney Experience. A wonderful place.
John in Canada 2014-06-17
Just a short note to let you know that your company provided excellent service. My wife and I (and another couple) were on a trip to Ireland and she fell in love with the sand coloured saoirse Cape at your store in Bunratty. She told me at the time about it but did not buy it. After we returned home I checked out your website and found you ship all over the world. I got the other couple to verify the cape she admired. I ordered online and rec'd it in 10 days. The quality and design of the Cape is excellent. A satisfied Canuck and one happy wife.
Ian in Australia 2014-06-16
I have just received my order of the bride and groom floral flutes from you. They are delightful and I love the packaging. I am sure my daughter and husband to be will love them as well. May I say that once again your service has been exemplary and I am certain to continue shopping with Blarney, the products are great.
Lucia in United States 2014-06-16
I recently purchased nightdresses from your store that were not in the website. I was assisted by your customer service manager, Lorraine Ahern in such a personalized way and caring manner. I wanted to pass along this information to you. She went out of her way to look through the store for my items from a description I gave her. She found them and is sending them to me. She is very lovely. Thank you for your great service!
Colin in United Kingdom 2014-06-13
Hi Lorraine, Just a quick note to a huge thank you again. The parcel arrived this morning ahead of estimated date. Is there somewhere on your page where you show customer comments. The service has been exceptional, friendly, helpful and genuine. I have to say it, the service you have provided to facilitate my order has been above and beyond. I look forward to using your company again and will recommend to anyone we come across.
Bill & Lynn in United States 2014-06-04
My wife and I were at your store a few weeks ago with our Rabbies tour and purchased enough items that we decided to have you ship them home to us in Florida. The box arrived today and after opening and unpacking the many items we bought, I thought I would drop you a note to express our admiration on the way it was packed. Our order had clothing, breakable glass, jewelry, a framed picture, etc. Everything arrived in perfect condition and the Magee sports jacket was so well wrapped that when I opened it there was not a single wrinkle. Very impressive. I would appreciate it if you would extend our thanks to the shipping department for their very good work. Many times it is the good work of people often not recognized that creates customer loyalty, as it certainly has in this case.
Pat Hodges in United States 2014-06-04
My husband just ordered the birthstone Celtic ring. It is absolutely beautiful!!!It matches the necklace he gave me to a tee! I am thrilled with this gift. We were both impressed with the care of shipping and the speed of delivering the ring to us.
Marianne in United States 2014-05-06
Lorraine I received the triskelle, blue stone pendant on Thursday of last week, and am very pleased with it. Your willingness to assist me, cheerfully, without hesitation, made my ordering experience a pleasure. Your customer service is unequalled. Many thanks!
Laurie in United States 2014-05-02
I received the sweaters the other day and they are beautiful. I'm very pleased! Thank you so much for your fast reply to my concerns and for checking with customs. I really appreciated it. It's refreshing to do business with a company that actually allows you to write to a real person and follows up on questions. I will surely be a return customer.
Charlotte in Canada 2014-03-11
The sweaters arrived this morning. When I opened the box, found the Quality, & packaging ,was everything I could wish for...superb !! I was impressed by the softness of the Merino Wool & the spectacular quality of the knitting. I will not hesitate to recommend Blarney Mills. Thank you Lorraine for your professional Customer Care. I can see why you have a 5 star rating.
A Happy Canuck in Canada 2014-02-27
I purchased a wool sweater from you guys and it has been the best purchase I believe I have ever made in regards to clothing. I live on the southern prairies in Canada. We have had temperatures of 45 degrees below zero. I have been wearing my sweater all winter, even in those temperatures. I think it is warmer than my melton wool coat. As long as I have long sleeves underneath, I am comfortably warm. If it is windy out, I throw on a wind shell over top of my Blarney sweater and I could walk for miles, even in -45.Thank you for this wonderful item.
Kevin in United States 2014-02-26
I have just received my Patrick Aran jumper. I am thrilled with it, and your speedy professional service. It is a pleasure to deal with you folk. Thanks so much and happy St Patrick's Day to you all.
Sally in United States 2014-02-25
Love, love my Aran Celtic Hoodie. I am a 71 year old Senior and I have received many comlpliments while wearing it, even from complete strangers. I will be walking along and some will approach me and ask me if I got it in Ireland. I did explain. Also, when I am in line at the Pharmacy, some will ask the same question. I am very happy with my purchase. I ordered a size small and it is a perfect fit. The added feature is the zipper that goes down at the top and up at the bottom. It is warm and beautiful and it brings out my Irish eyes.
Laura in United States 2014-02-24
I received my sweater size Medium, it fits perfectly, a little lose the way I like it. Thank you very much again, I am very happy and I will treasure for many years to come! I will also recommend Blarney Mills to all my friends, the quality of the product is great and the customer service excellent.
Brenda in United States 2014-02-21
I just wanted to let you know that my order arrived in great time and in perfect condition. I love the products, a shamrock scarf, a shamrock silk tie and an Ireland hoodie. I love doing business with your company. I have visited your store one time and enjoyed browsing. I plan to come back to Ireland sometime and I will revisit your store, for sure! A very satisfied customer!
Virginia in United States 2014-02-05
I wanted to thank you and your company very much for the extra fast shipping. I'm shocked how fast my order was delivered to me in the States! Please spread the word to the company about my extreme delight and I really appreciate everyone's hard work.
Nancy in United States 2014-02-03
I recently purchased a ring for my granddaughter's birthday. I was very pleased with my experience dealing with Lorraine Ahern. I am equally pleased with the quality of the ring and how quickly it arrived. I would rate my experience a 10 out of 10. I definitely will be a return customer.
Bonnie in United States 2014-01-30
We received our package six days from when we were notified. We were pleasantly surprised. Everything was in grand condition and appeared to be packed with tender loving care. I have never seen such wonderful service. We were well pleased with the items we ordered. I fell in love with Inis when we were in Ireland last summer and purchased a bottle then. When I saw it on sale, I thought it a good time to order another. My husband really likes the shirt I ordered for him...excellent quality! Thanks from Texas.
Donna in United States 2014-01-27
I have been knitting for over 50 years. I take pride in creating my own garments and rarely look elsewhere for knits. When I discovered Blarney Woolen Mills online, however, I decided to see what Irish products were like and ordered a Colleen Cardigan for myself, and an Aran Pocket Shawl as a gift. Knitting friends asked if I had knitted my beautiful cardigan and I shared info on Blarney Woolen Mills. I wear the cardigan for my daily walks and it has held up wonderfully. It is warm, well made, has not pilled, and is casual as well as dressy! My sister absolutely loves her shawl. My next purchase was the Ladies Wax Jacket with hood. American companies I have shopped from cannot come close to the quality or prices of this wonderful, warm coat. Finally, I have just received my order for 3 Aran snoods and one pair of fingerless gloves. Again, I am thrilled with the quality, appearance and usefulness of my purchase. While I had originally planned to keep one snood and gift the other two, I have now decided to keep all three. They are beautifully made and I was surprised at how generously sized they are. With the cold weather here in Virginia, I love the warmth they offer, and feel elegant at the same time. I have already recommended Blarney Woolen Mills to friends and can’t speak highly enough of the products, customer service and reasonable prices for all. Finally – free shipping? I can’t even receive that from many companies here in the states. Thank you!
Annette in United States 2014-01-23
I just wanted to let you know how happy my husband and I are with your men's Aran sweaters. I had been searching for Irish knit sweaters in wool for a few years here in the USA. My husband was enjoying his traditional pullover that he had purchased on a long ago trip to Ireland, but we were unable to locate colored ones in the Boston, Massachusetts area. Finally, I located your site by searching Irish discussion sites. I ordered the dark green one for him last Christmas and quickly followed up with the navy blue one after that holiday. Later in the year, I decided to complete his "collection" with the burgundy colored one, which has become my favorite on him. The weight and styling is perfect. It is a challenge these days to find a 100% wool medium weight men's sweater. Your Aran crew neck ones are perfect.
Monica in United States 2014-01-14
I had the privilege of going to the shop when I was in Ireland, I purchased several items, and was very satisfied with them. When I returned to the USA, I was thrilled to join your mailing list, and be apprised of your specials. I just opened my package and I am overcome with joy! The sweater is a gift for my daughter, and the scarves are for me...I cannot believe how quickly they arrived! The packaging was wonderful and the items were secure. Thank you so very much for your efficiency and the wonderful shopping experience, I will most certainly order again!
Linda in United States 2014-01-14
I'm complaining about your website. This is the 4th order I have made since we came back from our Irish vacation in August. Your sweaters are beautiful...Better than I can knit myself, but I can't afford too much more of you!! Thanks for great quality and service! You have quality customer service, website and product!
THEODORE in United States 2014-01-10
Excellent service with respect to sizing advice, delivery condition and pricing.
Carolyn in United States 2014-01-02
I really went out on a limb, ordering 8 different gifts, to be mailed to 5 different U.S. locations..... sight unseen. Well, everything went very well. I was delighted with the prices, everyone loved their wool knit gifts and everything arrived with time to spare. Thank you for great service. Even though the sweaters weren't gift boxed, they were lovingly folded and wrapped in tissue. Very nice. I couldn't be more pleased.
Richard in United States 2014-01-02
I would like to say it was a wonderful experience shopping on your site. I ordered a Megan Zip Aran for my wife for Christmas on the 17th of December, a bit late but hopeful it would arrive in time. The sweater arrived Christmas Eve just as I was getting home from work. I am so thankful that my wife was able to open this gift Christmas morning, and she absolutely adores it. Needless to say you have a customer for life.
Mary in United States 2013-12-27
Good Morning Lorraine: I want to take this opportunity to thank you for help and assistance in getting my crystal Waterford Lismore picture frame to me so quickly! As you may recall, I was all set to cancel the order as it is for a special Christmas gift. You assured me that it would arrive in time for the Christmas holiday...and it did!!! It arrived in Arizona last evening December 19. The frame was packaged in it's original Waterford box with lots of bubble and protective wrapping. It was triple boxed for extra shipping safety! It is obvious that Blarney knows how to ship exquisite crystal. Lorraine, I want you to know that I am now one of your "Raving Fans" ! I will be telling all of my friends and family abut your exceptional service and Blarney Woollen Mills! I hope you have a very Happy Holiday Season. Thank you again!
Kathleen in United States 2013-12-20
Dear Lorraine, I'm quick to criticize and very rarely am I moved enough to give praise. Today I'm bestowing heaps of it. First, I couldn't believe how fast the sweater arrived! (It's a gift for my oldest at Christmas.) I fretted it might not make it in time. Within the US it could be weeks. And there's the holiday rush too. It came in a few days! It must have been flown here by the fairies. It was carefully packaged with tissue. (Nice touch! All I had to add was the gift wrap.) The sweater itself looks gorgeous! Everything I hoped for and more. Real quality. I was really knocked over by the trinity knot detail on the zipper. Everything is just lovely and I can't wait to give it to my daughter and see her face. I just want to thank you and everyone at Blarney. I hadn't even read any reviews before the purchase but I can now see how everyone else is so impressed by your company. Add me to the list. I will definitely buy here again and recommend it to others. Bless you all.
Rosie in United Kingdom 2013-12-19
"I cannot believe that even though it was days before Christmas, the beautiful Aran jumper I had ordered arrived, wrapped beautifully and perfect. My boyfriend will be totally delighted. This is the sort of service all companies should offer as it's faultless! Thank you Blarney Woollen Mills, you're amazing!"
Arlene in United States 2013-12-18
You have outdone yourselves. Just received the Aynsley Christmas tree platters and the Ashen merino twill throw. The throw is beautiful, and the platters are so pretty. Again, they came in perfect condition. . Your mailing department deserves kudos. We were in Ireland in 2006 and I brought home a lovely Christmas table runner from Blarney Mills and am still using it. Best wishes for a wonderful holiday season.
Jack in United States 2013-12-18
Having been posted on Dec 13 from Ireland and delivered on Dec 16 in N. Carolina, USA in 3 days is absolutely incredible. I applaud your entire team for the fantastic results! Merry Christmas and Happy New Year to you all! Keep up the good work!
Don & Lola in United States 2013-12-18
Dear Friends at Blarney, Today we received our latest order from you – our Belleek snowman and 2 Waterford tree ornaments. We were so pleased with them, as with our other purchases over the year. Some new future heirlooms.Thank you for wonderful goods this year and we wish all of you a Happy and Prosperous 2014, after a happy and holy Christmas.
Christine in United States 2013-12-12
I am thrilled beyond words! The A-line Aran coat is absolutely gorgeous and couldn't fit better if I had it personally made to my measurements! The wool scarf is a wonderful addition, and the single Buckle Bag is a traveler's delight. Thanks so much for the excellent service and the very fine and beautiful quality of your products.
Karen in United States 2013-12-09
I was amazed at how quickly my order arrived! The Book of Kells Cape is beautiful. My daughter will love it. It was packaged with care. So impressed with your company, and the quality of products you offer. We just returned from a month in Ireland. So glad to find that I can still get quality clothing at affordable prices. Free shipping to boot!. Thanks to a great team!
James in United States 2013-12-07
I received the sweater yesterday and put it on. I immediately felt the overwhelming sense of opulence and luxury. I really feel like a "Bon Vivant" now. You have gained a customer for life and I will tell all that I know. It is very reassuring to know that clothes are still made using old world customs and procedures. Just knowing that it is 100% merino wool is so important as I HATE man made "pseudo-fabrics" like acrylic and polyester (which are really chemicals). My wife was very impressed and says it looks wonderful with my navy pea-coat (nice eh?). Thank you again and expect more orders from me and my mates in the near future!
Mary in Canada 2013-12-07
I just received my order of a cape and 2 Waterford ring holders. They were delivered promptly and were extremely well packed-nothing broken. They are beautiful. I was very satisfied with everything about my order. Thank you very much. Merry Christmas and a Happy New Year.
Hugh in Wales 2013-11-29
Lorraine, just to let you know my order arrived this morning, that is excellent service, well done. Such care in the packaging too. Crystal checked and is perfect so am very pleased, very very pleased. My wife will love. Diolch yn fawr iawn/Thank you very much,
Arlene in United States 2013-11-29
The mugs are beautiful, arrived when promised, and the packing so well done. This is my second time ordering from Blarney and have not been disappointed either time. I know you will hear from me again.
James in United States 2013-11-28
My Blarney Woollen Mills order referenced above was received in good order this Monday. I am very pleased to report my order was all correct and the merchandise met or exceeded my expectations. My shopping experience with Blarney Woollen Mills has been one of the best internet shopping experiences I have had the pleasure to enjoy. I want to commend and bring to your attention the superior job performed by your shipping department with the preparation of my order for shipment. Each item was carefully wrapped and placed in the shipping container with such precision no additional packaging materials were required. The person who prepared this package obviously takes great pride in their work and that in turn reflects well on Blarney Woollen Mills. I will go out of my way to place additional orders with Blarney and will recommend you to my friends. Thank you very much
John in United States 2013-11-27
DEAR LORRAINE: MY TEE SHIRT ARRIVED TODAY IN THE AFTERNOON MAIL. THANK YOU VERY MUCH. IT IS MUCH APPRECIATED. I HAVE BEEN A BLARNEY CUSTOMER SINCE OUR FIRST VISIT TO IRELAND IN 1985. THIS WAS AN EXCELLENT EXAMPLE OF SUPERIOR CUSTOMER SERVICE. I WOULD BE HAPPY TO SEND AN E MAIL TO YOUR MANAGER AND REPORT WHAT A GREAT EMPLOYEE AND REPRESENTATIVE OF BLARNEY MILLS YOU ARE. HOPE YOU HAVE A WONDERFUL CHRISTMAS AND PROSPEROUS NEW YEAR. SLAINTE!!!!
Jennifer in Afghanistan 2013-11-14
This is a short note to let you know I received my order of lambs wool throw and two sets of claddagh mugs. Everything came thru in perfect condition and I am extremely pleased with all of it. What quick delivery from over seas, I am very impressed. I will definately be ordering from you again and let my friends and family know what a good place to do some Christmas shopping.
Dorothy in United States 2013-11-11
My order for the Aran knit sweater arrived safe and sound, and in record time! The sweater fits perfectly, feels soft and comfortable on, and is even more beautiful than it looks in the photos. Now I want to get it in every color! Thanks for the prompt service and wonderful merchandise at very affordable prices!
Pat in United States 2013-10-31
The sweater arrived yesterday and I must say IT IS GORGEOUS!! It’s going to be a birthday present for my daughter, and I know she’s going to love it! Thank you for the beautiful product and the excellent customer service!!!
Edward in England 2013-10-30
I was so delighted on opening my parcel and seeing the quality and the luxurious feel of the garment I had bought. I have been looking for a quality jumper for sometime and yours ticked every box including price.
Brook in Canada 2013-10-25
I'm sending this to let you know how happy I am with my sweater but also with the great and speedy service. Thank youvery much Brook Herbert
Maurya in United States 2013-10-18
I like the quality of the products that are offered. I like the fact that shipping is free & I don't have to worry about duties or taxes of any kind. I couldn't be more pleased with my customer experience. The ordering process was very easy & I liked the fact that I could track the package on its way. I found the size guide to be extremely helpful & accurate. Many thanks to all at Blarney Woollen Mills for your superb customer service.
Dawn in Canada 2013-10-14
Just wanted to answer your survey on my shipment. Product is great! was wrapped extremely well and arrived safely.
Christine in England 2013-10-14
I am absolutely delighted with my Megan Zip Aran. I love the colour (purple) and the fit is perfect and I can't believe how quickly it arrived. You are the first firm I have discovered that packages in a sensible way too - a box instead of a plastic pack. So, well done and I shall certainly be using you firm again. 100% marks to you all.
Sharron in Australia 2013-10-08
Just to let You Know!!! Thank you for the wonderful packing job done on the two lovely crystal roses sent to Western Australia. They arrived intact and safe today to Balga, Western Australia. Having worked in the Post Office for many years I have seen many tears after parcels have arrived damaged due to incorrect packaging. Yours is wonderful, not to mention the exquisite crystal. Thank You.
Roberto in Italy 2013-10-07
I just received my very fabulous sweater and scarf.outstanding quality and service. much better that I was expecting,many thanks and kindest regards
Doug in United States 2013-10-07
My sweater arrived today and I am really very happy. Service from Blarney was fantastic: Ordered on Sept 27 and delivered on October 4th! The sweater looks beautiful! The fit and workmanship are great. I am looking forward to wearing it as fall is here and the days are getting cooler and damper. It is tough to beat the feel of a natural wool sweater on a cool / cold evening walk
Sheila in Canada 2013-09-27
Super fast shipping and wonderful products! You have excellent customer service.
Erika in Canada 2013-09-20
Dear Lorraine, I have received both of my sweaters as well as a vest for my husband in a mail yesterday. Incredible !!! Ever so very beautiful. Excellent quality of craftsmanship and perfect fit. I am so very pleased and delighted with all the items. Thank you so very much. We live on a very small island in the pacific northwest and cold and wet weather is what we have here. These are the two most beautiful sweaters I have now. My husband is so pleased with his vest. Working outside our small farm or simply staying inside by the fire - we shall enjoy these wonderful sweaters. Many thanks.
Margaret in Australia 2013-09-10
Just collected my parcel from Post Office and wanted to let you know how happy I am with my Ciara cape. The colour (violet) is beautiful, and the shape is just lovely. The speed with which it travelled to country Queensland was awesome!
Hilda in Malaysia 2013-09-09
Just to say a BIG THANK YOU for all the efforts made to get my purchases to me here in Kuala Lumpur Malaysia. I was worried when I got your mail as I was not getting back to Malaysia until 16 August and if the parcel would be returned to you, but luckily it was delivered when the dog sitter was at home. The box was damaged and I took a picture of it expecting some damage, but it was just like Christmas opening everything and having it all in impecable condition. I have moved internationally a few times and to see the packaging, I know someone took a lot of effort to make sure everything was securely packed. A big thank you too to Miss Valerie Barry for her advice on postage etc, she is well informed. It was really nice to go back to Ireland after many years, and even better to be able to shop at Blarney! except, we never got to the Castle as we spent too much time in your shop!
Noreen in United States 2013-09-06
Courteous, outstanding service. Ordered twice from Blarney and extremely satisfied! Outstanding service and quality. I highly recommend Blarney!
Dianne in United States 2013-09-04
Hello, my name is Dianne and my husband and I visited Ireland in May of this year. I purchased several of your sweaters and other items in your store. ABSOLUTELY LOVE THEM. I even ordered some online after returning home. When I turned on my TV this morning I saw that the QVC channel is having Emerald Isles Day, and that today is " Rose of Tralee" day. They are selling Kilronan sweaters. These are supposed to be sale priced and they're saying they are cheaper than they would be even if you bought them in Ireland. I want to say, your sweaters are apparently of much better quality! As far as their discounted prices, your normal prices beat what they are selling as discounted. Plus they charge taxes, and shipping and handling. I would much rather have yours! I will be ordering again from you for Christmas, that's for sure. We hope to return to Ireland again this spring and I can't wait! One thing for sure, I will definitely be shopping in your store!
Summer in United States 2013-08-26
I just received my Megan Zip Aran sweater (in natural). It is gorgeous! The website picture didn't go it justice! I love it. Fit is perfect (size small), and I look forward to wearing it this winter (it gets very cold, way below zero degrees F, in the high desert of western Colorado, where I live. I shall wear it with pride. Thank you for your great service and such a fine product. I will refer Blarney.com to my friends for sure. Blarney is the best!
Sheena in New Zealand 2013-08-23
Hi Lorraine, Just to let you know that my order arrived safely. I am delighted with it. Very speedy delivery which I was really impressed with and beautifully packaged!! Thank you so much. I will definitely order from you again!
Richard in United States 2013-08-21
You may be interested to know that my order arrived today...only 5 calendar days after your email was sent!! It arrived in perfect condition and my wife loves the necklace and earrings.
Rosemary in United States 2013-08-20
Hi Lorraine, I just wanted to let you know that my yarn arrived yesterday and I was thrilled--it was exactly what I was looking for. I was very impressed with your outstanding customer service and the very quick delivery to North Carolina!
Leslie in United States 2013-08-12
Hi Lorraine, I received the Claddagh birthstone ring (peridot) yesterday. I cannot tell you enough how beautiful it is. It looks even better than the picture. The ring was for my daughter’s 25th birthday and when she opened it yesterday she was in total awe. I am so pleased with this ring. It is absolutely beautiful in detail. And then I was so surprised to see the love, friendship loyalty written inside the ring. Total class!!! This ring will have special meaning to her forever. Thank you so much for making her birthday so special and the excellent service you provided. I am truly grateful and appreciative.
Karen in Canada 2013-08-12
I ordered the Geraldine Hoodie for my Mom and she received it (in Canada) within a week. The sweater is gorgeous - the thistle colour is so lovely, and as always, the quality is unsurpassed. This is the 6th sweater I've purchased from Blarney Woollen Mills, and I always have a string of beautiful items in my wish list. Many thanks to Lorraine for her continuing superior customer service!!
Maryann in Australia 2013-08-08
I just wanted to say thank you for such Fast delivery on this order! I expected to be waiting weeks and it was here last week. So much for another supplier telling me I can’t get my favourite perfume sent to Australia! Once again thanks very much, I am impressed!
Trina in Canada 2013-07-31
I received my order today, and want to thank you for providing such great customer service. We visited your lovely country last September, and just didn't have enough room to bring everything back that we wanted, so your online shop makes it so easy to take care of those sorts of things - although, it would have been a great reason to visit again so soon! I would give your service (ordering, shipping, packaging) 5* out of 5.
Patsy in United States 2013-07-23
Thank you and everyone at Blarney for your help in sending the items in my first on-line order. My husband Scott and myself first visited Blarney Woolen Mills in County Clare back in August 2002. We were quite impressed with all that we saw and learned. I purchased a cap which I have worn every winter to assist in keeping my head warm during the brutal Chicago winters. My first on-line order was placed earlier this month and received in good stead. Everything was EXACTLY AS DESCRIBED and the VALUE FOR PRICE definitely in line. I am truly grateful for the service, quality and end product. The smiles and gratitude from the gift recipients are a testament to the wonder and all that goes with your products.
Philip in Canada 2013-07-17
Just want to let you know I received my order today and I am very pleased with the quality of the item and very speedy delivery service ( 4 days ). I am looking forward to dealing with Blarney Woolen Mills again in the near future.
Anita in England 2013-07-05
I could not improve your service. I have not had a better service any where. Having bought wool from your mill on a visit, I later found I needed 1 more hank and e-mailed Lorraine. She quickly found me more wool and it was posted to me. Many thanks to Lorraine and all the staff team at the mill. It was a pleasure contacting Lorraine, her customer care is top notch. I will do my very best to visit Blarney Woollen Mills next time I am in Ireland and will recommend my friends also to visit. Once again many thanks for your help in supplying me with more wool and please thank the rest of your team you can only be top notch if you have good team work.
Megan in Canada 2013-07-02
I just wanted to send you a "thank you" and everyone at Blarney Woollen Mills online. I purchased a beautiful "Megan Zip Aran Sweater" recently for my mother. This was a special 80th Birthday present. My grandparents were Irish, so this was extra special - and this sweater had my name on it! I just couldn't get over the amazing prompt service and delivery - all the way across the sea. Your timing and email communication couldn't have been better, and the sweater was exactly what I had in mind. My mother just LOVED her sweater and it was a perfect fit. Thank you very much again. I will be sure to forward Blarney Woollen Mills website to all my friends and family. I've been over to Ireland several times and have shopped in your store in Dublin. Ireland is very dear to me and more so when I see my mother wearing her lovely "Megan Aran" sweater!
Patricia in United States 2013-06-28
Received my order this morning. What a quick delivery. All 12 Tralee glasses arrived in perfect condition. They are so much more beautiful than the picture showed. Kept six for myself and will gift the others. Thank you for such good service as usual-have purchased several items from you and they all have been as promised. Have a good week and thank you to you and all your staff.
Kim in Canada 2013-06-27
Thank you SO MUCH for sending my package of beautiful Blarney Woollen Mills things. It was just like Christmas for me yesterday, as I returned home from a long day at work (my first back to work after my Ireland vacation!). There on my doorstep was a beautiful Blarney Woollen Mills box with it's contents carefully packaged in tissue paper and plastic! I couldn't wait to wear one of the outfits I purchased, and since our weather cooperated today, I'm wearing that long pink maxi-dress and shrug - receiving all kinds of compliments and "where did you get that beautiful outfit". Hehe - they'll just have to visit Blarney Woollen Mills to get their own! Thanks again for your wonderful customer service. I really appreciate it!
Evelyn in Australia 2013-06-05
Great products and prices and service is quick & efficient. Just received products in Sydney Australia 6 days after ordering. You are really fantastic - thanks
Linda in United States 2013-06-04
I placed an order for a Man's Dingle Cable Sweater on May 28,2013. It arrived today and I wanted to tell you how wonderful it looks. It's going to be a Father's Day gift for my husband, although by June 16 it might be too warm here to wear it then. Thank you for the fast delivery, I'm always surprised on how fast I receive my orders from Blarney Woolen Mills. The quality of what I've order has been exceptional. Again, thank you.
Richard in United States 2013-05-22
Lorraine, Just a few words to let you know how completely satisfied I am with Blarney.com. I recently needed to return a sweater I purchased while over in Ireland. Today I received the new sweater and it fits perfectly. Thanks again, I hope to return to Ireland in the near future but if I need to purchase any other material I know that I can use Barney.com with complete confidence. Thanks again,
Diane in United States 2013-05-22
Hi Lorraine, Just wanted to let you know my package came Saturday. It was so much fun to open it and see my purchases again! And, whomever did the packing was obviously skilled at it! Each item was wrapped lovingly in plastic and bubble-wrap as needed. I felt as though my pretty things had been taken care of the way I would want them to be…please thank your staff for being so courteous. The young ladies at the jewelry counter were most helpful as well. In fact, everyone at the Mills was very friendly. It made our trip to Ireland that much more enjoyable! If I ever go to Ireland again, I will stop by-in the meantime I appreciate the info for on-line purchasing. Thank you so much!
Margaret in United States 2013-05-21
Received the package of Aran cardigan sweater. It arrived in perfect condition and is just beautiful. I am very pleased at the selection and the manner of the delivery. Will not hesitate to purchase again via the net. Thanks
Francine in Canada 2013-05-17
I ordered a travel Cape about a week or so ago and received it today. It looks wonderful and should be marvelous for travelling. I enjoyed my experience with Blarney Mills and will certainly sing your praises to my friends.
Richard in Canada 2013-05-09
Just wanted to advise you how pleased I was with the sweater recently purchased from you. The delivery took less than a week-and the hand knit sweater was exactly what I expected. No doubt I will now become a regular customer. Richard
Elizabeth in United States 2013-05-08
Lorraine, Thank you, I am thrilled with the Jamie crew sweater for my Dad. As always, fantastic customer service and really great product. Can't wait to see it on him. Thanks again, Elizabeth Morrow
Frank in United States 2013-05-02
We bought a few things at your store last week and had it shipped to us here in the USA----we got it in only 7 days and it came beautifully packed.
Carmel in Australia 2013-05-01
Thank you Lorraine, for your great help, some months ago I bought a red coloured zippered jacket for my Sister who was turning 80, only last Sunday. She was thoroughly delighted with the garment and am so grateful to you and the wonderful Blarney Woollen Mills, as well as everything else that was good it fitted her perfectly. Many thanks...carmel coyle. rsc
Lois in Canada 2013-04-24
Just to let you know, my sweater order arrived 2 days ago. I am very pleased with it. Instead of trying to knit one myself, I should have just ordered from Blarney. The service was excellent.
Barbara in Australia 2013-04-15
Hi Lorraine, I have just received the set of Tralee wine glasses that I ordered. They came well packaged, fully intact and are beautiful. I bought them for my almost daughter in law's 30th birthday in June. I was a bit 'iffy' about how well they would travel to Australia but am very happy with them. Thank you for the care you take with breakables so that they can arrive and delight the receiver. I have bought a number of things from Blarney over the years since visiting one of your shops about nine years ago and have always been very happy with the quality, prices and postage times involved.
Wanda in United States 2013-04-11
Lorraine, I received my March 15, 2013 purchases last week. I MUST tell you that I was BEYOND IMPRESSED with the quality and care taken in preparing my purchases for shipping. Please pass on my thanks and appreciation to all those involved in your excellent service.
Karen in United States 2013-04-09
We were so excited to receive our order today, very beautiful. I'm also thrilled to see I'm on your mailing list. I look forward to ordering again in the future. The coatigan that Max ordered is stunning!
Gladys in United States 2013-03-29
I am impressed with the way you do business! I would never hesitate to order again! Gladys Nolte
Karen in United States 2013-03-28
Hi again, Lorraine, I just received the bag this afternoon, and I LOOOOVE it! Exactly what I need for my weekend city trip. Thanks for your prompt reply to my questions, and you can be sure I will be ordering from Brarney Woollen Mills again and recommending your website.
Cynthia in United States 2013-03-26
Lorraine Ahern and Staff, Thank you for the awe some handling of my orders. I have never been and all ways extremely satisfied with everything purchased from Blarney Woollen Mills. Thank you again.
Patricia in United States 2013-03-22
Lorraine, I received my order from Blarney.com on Monday. The yarn is beautiful! And you service has been outstanding. My daughter and I visited Ireland last May. But unfortunately I just started knitting this year and did not buy any yarn from the many wool shops we visited. So I went online and found Blarney.com and was delighted! Thank you for providing “the highest quality products at the best price along with friendly, fast and efficient customer service.” You certainly live up to your claims. Patricia Beeson
Tannis in Canada 2013-03-22
Dear Lorraine, I wanted to let you know that the new sweater arrived today and is lovely. Thank you for helping me with the exchange. It is so nice to deal with a company that has such wonderful customer service. All of your help and assistance was/is greatly appreciated. I was so impressed with you and your company. It was such a delight to purchase from a company that truly stands behind its customer service. Sincerely, Tannis
Donal in United States 2013-03-20
Hi Lorraine, I wanted to take a moment to respond to the request of providing order feedback. I have been using BWM for years now to make my purchases of all things Irish! I have always been very pleased with the quality, promptness and responsiveness of company and customer service. I continually recommend you to friends and family, and your willingness to make things right by the customer demonstrates the best of traditional commercial values. Thanks again. My wife and I look forward to returning to Ireland soon (perhaps for a very extended stay!), and until then we will continue to check the website account as well! Kindest regards, Donal Hardin, M.A.
Ed & Marie in United States 2013-03-19
Good afternoon Lorraine, We want to thank you for the wonderful service you provided us. In less than a week the set of Galway Crystal glasses arrrived in perfect condition for our daughter and son-in-law's 10th anniversary. We appreciate the extra time you took to help us set up our account on line. The phone call you made to assure us that the crystal was in stock and would be shipped out as soon as possible was greatly appreciated. Ed and Marie Leen
Norma in United States 2013-03-12
Lorraine, In the last few years I have purchased 5 Aran pullover sweaters, in various sizes, 2 wonderful Lambswool throws, 1 cardigan, Aran Tree of Life. We are so thrilled with everything we have purchased and have a list for this year we will be purchasing. I hope you can use this letter as a testimonial of how wonderful products are and the fact that I had to return 2 cardigans for a different size was so easy. God Bless you all and thank you for wonderful service and fantastic products! Norma Peters
Steve in South Africa 2013-03-08
Hi Lorraine The parcel with the Crystal Yacht arrived safely today.Once again,many thanks for your excellent service and professional expertise in securing a much appreciated gift for a very special occasion !
Richard in United States 2013-03-07
Hi Lorraine, I wish to thank you and Blarney for the assistance you have provided us in placing our order. The order arrived today, and we willl pick it up at the post office tomorrow. Your service has been GREAT. Richard
Linda in Canada 2013-03-06
Your service IS fast and I am impressed with how quickly the order was processed. The pendant and necklace are beautiful and I look forward to giving them as gifts. In the past my choices from your company have been such "hits" - am sure these will be too. Thank you again for making my Irish shopping experience so satisfying.
Bernadette in Canada 2013-03-06
I just received my Celtic Aran Hoody and I am thrilled with it. The quality is great and the sizing is perfect. Shipping was very fast I only ordered it a week ago. I can't wait to start wearing it and hopefully that will be soon. It's still pretty cold here in central Canada. Thank you so much
Sharon in United States 2013-03-05
I received 2 Triskelle pendants today. They are beautiful. I have ordered from you previously and my orders have been great and came in a timely fashion. Thank you for your lovely products.
Samantha in United States 2013-02-27
Thank you for sending my order. Everything is lovely--even better than I expected. I have received many compliments on the sweaters already! The wool is so soft, and not scratchy at all. This was my first purchase with your company, and I am very pleased. I will be happy to recommend it to others. I truly appreciate your excellent customer service! Sincerely, Samantha Hvidding
Bill in Australia 2013-02-26
Dear Lorraine, That Parcel came on the 26th. I'm emailing to say that the quality of the jumper is fantastic. Also the service in it getting here when you said, Well done to you and your team at Blarney. I will be shopping again at some stage should something appeal to me. Many Thanks Kind Regards Bill Bartlett. (From Down under...OZ)
Colleen in Australia 2013-02-26
Wow, my order of table linen arrived today! I am very impressed with the whole service of Blarney Woollen Mills. The linen is just beautiful, it may even be too good to use! My order was placed on Tuesday 5th Feb ( late at night in Australia) it arrived today Feb 25th right to my front door, and we are on the other side of the World, very very impressive. Thankyou. Colleen.
Cheryl in United States 2013-02-26
Hi Lorraine, I wanted to send an extra thank you for all your help in getting the order placed for the scarfs. We received them in plenty of time. They were a big hit, and everyone loved them. You were a great help, and I am sure I was quite a pest in getting them ordered. I loved the Blarney Wollen Mills when visiting Ireland, and I am so grateful to be able to get the scarfs to share with others. The customer service was superb. THANK YOU! Cheryl L Rodems
Ruth in United States 2013-02-21
I am so very pleased to inform you that my package arrived today on angel's wings all the way from Ireland to PA in less than a week. Incredible! Once again, thank you for the professional/efficient service, exceptional quality goods and expeditious shipping you have provided! My online shopping with Blarney Woolen Mills is never a disappointment but purely a delight!
Liz in United States 2013-02-18
Lorraine, Thanks so much - come to the United States and give lessons to customer personnel here - never get this great service! liz
Kelly in United States 2013-02-15
Dear Lorraine, I cannot thank you enough for my sweater being delivered as promised in time for Valentines Day. It was actually several days ahead and I really appreciate your wonderful customer service and personal prompt responses. You are very efficient and an asset to your company! My friend was so excited when he opened his valentine gift to find that sweater. It was beautiful and perfect in every way! He had one as a teenager, which lasted for many years until finally started to wear out. He has wanted another for years. He is 53 now and I wish you could have seen the look on his face when he opened it! PRICELESS!!! Thank you again Lorraine and your wonderful company! Kelly Wagner
Margaret in United States 2013-02-15
Before Christmas, I ordered a cap for my uncle. When I opened the padded envelope, the rag material that forms the padding for the bag got all over the cap. I wrote and suggested that the cap should have been placed in a plastic bag before being inserted into the padded envelope. Someone wrote back and thanked me for my suggestion. Recently, I ordered a second cap. My daughter and I opened the bag in great curiosity, waiting to see if my suggestion had, indeed, been heeded. To our great pleasure, we found the cap in a plastic bag, which meant that it was in tip-top shape. This note is just to tell you that I am now very satisfied with the service from Blarney Woolen Mills--free shipping, fine quality product, well packaged. Thank you. Margaret Capozzolo
Rachel in United States 2013-02-11
Dear Lorraine, Received my most recent shipment of Irish sweaters and just love them. They are the best sweaters that I've ever had. The hoodie cardigan is great for casual wear and running errands. Irish sweaters keep you warm without having to overly layer. With working in a drafty office and living with Michigan's snowy/windy winters, the Aran sweaters have been dressy and kept me toasty warm. Many customer and co-workers have not only commented on how nice the sweaters are but where they can purchase one. I've gladly handed out http://www.blarney.com/ as being high quality/very friendly website, while explaining the attributes of Merino wool. I never worry about ordering through Blarney. Each order that I have received, has been lovingly packaged arriving in superb condition. My family loved their Christmas sweaters. Even my husband, who doesn't like wearing wool sweaters, has been wearing his lined zipper cardigan. He's found it warm and comfortable. Keep up the great work and thank you! Rachel, Customer since 2004
Aline in United States 2013-02-11
Received my sweaters yesterday. I am very pleased with them and look forward to doing business with you again. The service was excellent and my sweaters are terrific. I love them and brag to everyone who makes a remark about how lovely they are. Thank you again for remarkable service.
Carol in United States 2013-02-08
Lorraine, I wanted you to know how appreciative I have been with all your communications and emails to me regarding my husband's sweater. I continue to believe you are a wonderful example of the fine people employed by your company, I loved shopping in your stores while on our visit to Ireland and will continue to use your website and recommend your company to all my family and friends.. Again, thank you for all your help. Warm regards, Carol Ratigan
Janice in United States 2013-02-06
Good morning, I just wanted to write and tell you how much I love the hand knit shamrock throw I received yesterday. I also received the Aran scarf and fingerless gloves. All three items are gorgeous and so nicely made. Thank you very much for your quick service as well. Many thanks!
Kathleen in United States 2013-02-06
I received my charcoal grey, Aran knit merino wool, full-zip, hoodie/sweater today and the fit is absolutely perfect. I was nervous because we ordered the medium for our daughter and she had to exchange it in Cork for a small. I was afraid this might be huge but it is so nicely proportioned. It is so warm and comfortable but the styling is very smart and flattering. I am sure I will get many compliments. I also noticed the care in which the garment was shipped. It's not everyday one sees a sweater shipped so nicely. I really appreciate this garment. It's perfect for our Chicago winters and my daughter is enjoying hers while traipsing around Ireland this semester.
Patricia in United States 2013-01-31
Color & weight are great & the size is perfect. I'm enjoying it a great deal and I was very pleased with the personal & very friendly service.
Elsie in United States 2013-01-29
I traveled to Ireland and to your wonderful store this past summer. Your sales staff was so wonderful to work with. My box arrived in a reasonable time. What wonderful products you have! My friends loved the scarves and wraps I gave them as gifts this Christmas. I thank you for keeping me on your mailing list! ps, I was glad we didn't have time to get to the second floor of your store, otherwise my credit card would have been in very sad shape!! great things at reasonable prices!!! and made in Ireland!!!!!!
Pam in United States 2013-01-29
Hi Lorraine: Wanted to tell you my necklaces arrived yesterday and they are absolutely beautiful!!! I just love them. I purchased 1 for myself and 1 for my mother for Mother’s day. Thank you for the wonderful customer service and the high quality merchandise. Will definitely order from you again.
Jennifer in United States 2013-01-29
Lorraine, I just got my sweater I purchased from you last week And I absolutely love it !!! The workmanship is superb!! ;) It's just Georgeous! I'm a knitter so I really appreciate such a Beautiful piece of work. Thank you so much, not to mention Your exceptional customer service! Very warmly, Jennifer Clement ( a very happy customer ;) )
Sandy in United States 2013-01-24
I received my beautiful 3-button swing cardigan this morning and I want to thank you for the excellent service and outstanding quality I can always expect from your company. Blarney Mills was the highlight of my trip to Ireland last year and everything I have purchased has arrived as promised and in perfect condition. Please extend my appreciation to everyone involved and I hope to visit again in the very near future! It is such a joy in these days and times to find such dedicated people committed to providing the best service and heirloom quality merchandise.
Ilze in Latvia 2013-01-23
Hello, greetings from Latvia! Thank you very much for you high quality service and this craft. I'm really glad about and recommended it to my friends. The best regards, Ilze Ungure
Allyson in United States 2013-01-17
WOW What great service. I will certainly recommend Blarney Woollen Mills to my family and friends. There is always a concern when we purchase gifts abroad but now we won't be hesitant when purchasing gifts. Thanks you so much. Allyson
Doug in United States 2013-01-17
Lorraine, Thank you very much. Your service is fantastic. Doug Auer
Lesley in United States 2013-01-15
Hi Lorraine, Thank you for a lovely product. My Granddaughter is thrilled and wore it 3 days straight ( she is 17). I will certainly recommend your company. Thank you again Lesley Hodgson
Margaret in Canada 2013-01-11
Just wanted to let you know that the sweaters arrived in time for Christmas … they are beautiful. Both my daughters and daughter-in-law were oohing and aahing on your website on Christmas Day, so I am sure you will be receiving more orders from this side of the ocean! Thank you for your great service!
Jean in United States 2013-01-03
Hi Lorraine, Imagine my delight when the throw that I ordered arrived on Christmas Eve. Just in time to go under the tree. I really didn't expect it to arrive in time for Christmas given the date that I placed my order. What wonderful service and I am so very pleased with the Aran Patchwork Throw. I absolutely love it. Thank you so much and a very Happy New Year Jean O'Gorman
Lori in United States 2013-01-02
Hello, Lorraine, from snowy New Hampshire, USA! We couldn't have been more pleased when the sweater arrived. It's a lovely, charcoal zip-up cardigan that fits my dear husband perfectly. Even the arm length, which was such a happy surprise! The knit, fit and overall quality is truly outstanding, and will be treasured for years to come. Thank you for offering these handknit treasures at competitive prices, as well as providing your customers with daily tracking information. All the best for a healthy, happy New Year! Lori Hannon
Patricia in United States 2013-01-02
My husband adores the sweater and the quality. He proudly displayed his gift on Christmas!! A very satisfied customer from the US!!
Katherine in United States 2013-01-02
This is my 2nd order since before Christmas. I want to tell you how much I love your website. Your sweaters are amazing, and I can’t wait ‘til I receive this order. I hope you had a fabulous Christmas and as well as a prosperous New Year. Thank you so much, Katherine Jaeger
Ken in United States 2012-12-31
Lorraine, I wanted to acknowledge and thank your company for the unbelievable service! I ordered a beautiful Tree of Life sweater for my fiancé on Dec 19th, and received it Dec 22nd…in Brunswick, Maine, the U.S.A.! She absolutely LOVED the sweater. I can’t thank you enough.
Susan in United States 2012-12-31
I just wanted to say thank you for your excellent service and wonderful products. I received my latest order promptly on Christmas Eve (what great timing!). Wishing everyone there a very Happy New Year. Sincerely, Susan Lee USA
Gay in Canada 2012-12-21
Greetings from Canada, Just a short note to show my appreciation for your excellent customer service. I have been ordering for a some time and am always so pleased with the great customer service you provide. I love shopping here and will continue to do so. I almost feel like part of the family. Thank you so much. Gay Black
Rita in Canada 2012-12-20
I received my parcel of scarves from Blarney Woolen Mill yesterday in record time. They are beautiful! A real piece of Ireland! They are being given as Christmas gifts to family and friends who are all VERY PROUD to be Irish!! Thank you for such terrific Customer Service and for such beautiful items. Merry Christmas. I know I will be ordering from Blarney Woolen Mill again soon.
Patti in United States 2012-12-19
I just got my Aran hoodie sweater in the mail today....on my birthday....a gift from myself.... I love it. ..it is beautiful and fits perfect....it is below freezing today so I am going to put it to good use right away....and wear it to my birthday party tonight..... So glad, and surprised that it came so quickly after ordering it. Good service your Blarney Woolen Mills has. Thank you so much. Patti
Jennifer in United States 2012-12-19
I want to thank you all for how well you packaged everything for shipment. I have never received a package so well protected with bubble wrap, and paper. You definitely ensured that everything arrived in one piece!
Lee in United States 2012-12-11
Hi Lorraine, I'd just like to thank you & all at Blarney Woollen Mills for the very swift, efficient & professional service I've experienced with ye all. I would have no hesitation in recommending Blarney Woollen Mills to anyone & indeed will do if the opportunity presents it self. go raibh mile maith agat ar
Lesley in Australia 2012-11-30
Hi Lorraine Just to let you know my beautiful cake plate arrived in tip top condition into Perth, Western Australia. 3 boxes later and plenty of bubble wrap.
Joyce in United States 2012-11-28
Lorraine, Working with you and your company is an absolute pleasure. I get many compliments on the sweater I ordered last year. I also bought one for a family member and it's spectacular. A friend, at my suggestion, has one on order right now. Your company and customer service is the best. Thanks, Joyce Sundin
Anne in Germany 2012-11-28
Have just had a look at your christmas website, it is really brilliant! Congratulations to all at Blarney, a wonderful service and a great site. It really makes a difference to shop somewhere when you are made to feel both wanted and respected as a customer. A rare quality nowadays. Looking forward to continued good service in the coming year. Regards, Anne Fleming
Sharmaine & Glenn in Australia 2012-11-06
Lorraine, I received the ladies Aran Cowl & Cable Wrap in the mail last Friday just in time for Sharmaine’s birthday and she is over the moon with the quality and style of the garments. It is the first time we have ordered clothing from overseas online and was pleased with the way in which we were kept informed of the progress and being able to track the item online gave us peace of mind. We will certainly be ordering again in the future for ourselves and family members, the brochure and map of Ireland was a nice touch, we have some ancestors from Limerick & Cavan and are now looking at planning a trip over to the Green Isle and will certainly drop in to say hello. Regards Sharmaine & Glenn
Tom in Canada 2012-10-26
Greetings from Canada! Thank you once again for your prompt service. Please share this with all your staff. My visits to your store (twice so far) have been a delight and very memorable. My wife fell in love with the perfume Inis so I buy it for her on occasion to remind us both of our wonderful experience in Ireland. This year I planned to buy some birthday gifts for her and arranged my order while she was out of town so that I could surpries her. I was counting on your prompt service and you succeeded with flying colours. For your information: I also ordered gifts for her from three other suppliers all in the U.S.A. BEFORE I ordered from you. I AM STILL WAITING! I will continue to shop and purchase from your store. Keep up the good work. Kindest Regards T. Andrew & Melanie Yule
Mary in United States 2012-10-26
Lorraine, I just received my Waterford knife, and it is beautiful! Thank you so much for standing by your word that I will receive it by Nov 3 or 4th. It came a week early! I would highly recommend your website to my family and friends. I thank you once again for your kindness and outstanding customer service. I hope you have a great year. Mary
Doreen in Canada 2012-10-24
I recieved my lumber sweater and am so happy to have it. I want to thank you for the the customer service because there seemed to be a problem with my Master card. The sweater is beautiful and the quality is perfect as are all things Irish. I am so pleased with your product and service.
Maxine in New Zealand 2012-10-19
Hello Lorraine, The order below has arrived safely ..... colour and fit are perfect. This shopping experience has been excellent with your customer service being faultless. Many thanks, Maxine Saunders.
Josie in Australia 2012-10-11
I am so happy to receive my order (scarf and hat). Perfect colour, material and design that I wanted. It arrived on time as you have promised. Thank you so very much and have a nice day...Perth Australia
Matt in England 2012-10-10
Hello Lorraine, I have just received my Aran Cardigan and feel I have to write to you as it is simply brilliant and the level of service I have received from you was second to none. I am planning to come to Ireland on holiday next year and will pop in and see you and give you a big kiss.Thanks once again. Matt
Wanda in United States 2012-09-28
Just wanted to send a quick to email to say how much my daughter, Amanda and I are enjoying the sweaters. Amanda visited your shop this summer with her Women's Choir. She purchased many items but due to luggage restrictions could not purchase the sweaters. When the sale email from your shop arrived, we both purchased some sweaters. She is happy to have a little bit of Ireland back in the United States. I am happy that she shared. Thank you again for your fine service and quality sweaters. They will keep us warm in the Windy City of Chicago.
Julie in United States 2012-09-24
Just wanted to say how impressed I am with my beautiful cardigan I received on Monday, and how great and efficient your service is. Thank you so much. I will definitely be recommending you to everyone.
Mindy in Canada 2012-09-17
I ordered a set of Belleek Castle mugs. Not only did I receive free shipping but they were delivered in about a week from Ireland to me in Canada! They arrived wonderfully packed and more beautiful in person. Planning another vacation to Ireland next summer and can't wait to visit the shop. Thank you very much for speedy delivery and making my day! Highly recommend ordering from your site and I will do so again! Slainte!
Charles in United States 2012-07-31
Hi Lorraine, Received our order via US Mail today. It was one of the fastest orders we have ever received from Blarney. And it was packed extremely well and was in perfect shape. Also the confirmation by email that it was shipped with the tracking number was excellent and worked good. The whole process was faster and smoother than ever before. Thank you! Warm Regards, Charles Nowell
Julie in England 2012-07-06
Hi Lorraine, Well, you have, once again, earned top marks for speed and efficiency! My Sheridan Bowl arrived at lunchtime today, delivered in torrential rain by a very wet van driver! I wasn't expecting it until at least after the weekend! The bowl is absolutely beautiful and really complements my Waterford Crystal Clock, as it has a similar cut design. I hope that my friends will feel the same about theirs, as they were very thrilled with their clocks 10 years ago. Many, many thanks to you, and your team, for all your time, effort and service provided in dealing with my order. I still can't believe how quickly I have received it! I am still as impressed with your excellent Customer Service as I was 10 years ago - that must speak volumes for you! Your ongoing commitment to your customers is certainly an achievement, and a quality to be admired! Hoping not to lose touch with Blarney Woollen Mills, however, better still would be another visit, if at all possible in the future!
Jenny in United States 2012-06-26
Hi Lorraine, First let me say how wonderfully quick your service is. To me if everything is that quick why bother paying courier fees? I am absolutely delighted with both items and as I think I said before this could be the beginning of a dangerous association. Have told loads of people about your site so hope they order and will be as delighted as I am. Timing perfect, our forecast for the next few days sucks and snow is expected. Thank you so much. Jenny
Vicky in United States 2012-06-05
Goods rec'd in good order 5/6.Am impressed by swiftness of delivery and quality of items.Service given was most helpful and in a polite manner . Will definitely recommend your mill to all my friends.Hope to deal with you again Regards Vicki
Denis in United States 2012-05-16
Ms Lorraine Ahern, I received my order yesterday, it was in perfect condition. With the amount of items we had delivered it was just like Christmas morning. Thank you and your wonderful store. Denis Novak
Charlotte in United States 2012-05-16
Dear Ms Aherne I have just received the Sheridan Flared 9" Vase that I ordered from your website. I want to tell you how delighted I am with it! The order was processed efficiently and delivery was prompt, I have ordered before from Blarney Woolen Mills and have been very impressed with the high quality service provided - I shall certainly be ordering more in the future. I now have a beautiful crystal vase to match the bowl I bought before, I couldn't be more pleased, Thank you very much! Kindest Regards Charlotte Walford
Anne in Canada 2012-04-26
To let you know I am so pleased with my first shopping experience with Blarney Woolen Mills. I received my order at my home on April 16th. The sweaters and scarves are just as beautiful as I hoped they would be. Getting questions answered, ease of ordering and, of course, the items themselves was easy and satisfying. I must also thank you for the wonderful map included in my order. We are coming you way for a visit - leaving here on Saturday on a tour, bringing with us this map to use and hope to visit one or more of your outlets. Would I be able to purchase at your store and have it shipped home to me in Canada? I have seen so many wonderful things on your web site and in the emails you send me. Thank you. Anne Plante
Susan in United States 2012-04-23
Hi Lorraine, Once again you have responded to my inquiry quickly. You have to be the most awesome customer service manager. You are an asset to Blarney Woolen Mills. Please pass the message on to your boss....he/she needs to know how valuable you are. I always know when I have a question or concern that you are always there with immediate attention. Thank you and have a wonderful day. Your friend in Florida, Susan
Brenda in United States 2012-03-14
Regarding my shopping experience with Blarney. I am very pleased with every purchase I have made with your company. The free shipping is a wonderful perk and much appreciated. I visited your wonderful establishment on my first day in beautiful Ireland and have been watching the website since my return to the states. My most recent purchase of the Ogham Pendant is beautiful and I expect to enjoy wearing it for many years to come. I have never been disappointed with the quality of any of your items or shipping time with any order to date. Thank you and I look forward to many more shopping pleasures with Blarney!
Florence in Canada 2012-02-27
Hello: I received my beautiful sweater today. I just love it and I am very pleased with my whole experience of ordering on-line with you. Thank you so much and I will be shopping again with you. Florence Michaud
Serjio J in Mexico 2012-02-06
I just received 4 sweaters and 1 tshirt and some other things. Everything was perfect, even the delivering.
Kimberly in United States 2012-01-31
The first time I experieced Blarney Woollen Mills was when I visited Ireland for the second time back in 2007. I was in love with the shop and had a hard time selecting my purchases - I wanted the whole store! I bought items for myself as well as my family and also for the baby I was carrying at the time. Little did I know I was going to have a girl. So, after my baby was born I started internet shopping with Blarney Woolen Mills and promptly ordered her a magic hanky. Fourteen months later, when her sister arrived, I contacted Ms. Ahern about ordering another one, as I couldn t find it anymore on the website. At that time they weren t offering one through internet sales, but Ms. Ahern sold me one and promptly shipped it to me. I was SO appreciative!! I have been shopping with Blarney Woolen Mills ever since. Their customer service is an example that MANY retailers here in the states should follow. I have never had a bad experience with the Mills and I cant wait to return.
Terri in United States 2012-01-25
Many compliments to you on my beautiful sweaters. Considering they traveled over the seas, they arrived much much sooner than I thought they would. Imagine coming home to such a nice surprise. They're so beautiful, I'm excited to wear them. I'm just a little sad 80 degree weather is scheduled for the next week or so. I just may wear them anyway. I'm truly delighted with my first purchase; you can count on this not being the last.
Dana in United States 2012-01-24
I just want to say thank you for having the most beautiful, high quality items. I love my Shamrock Throw I ordered. When I visited your store last April 2011 I bought a scarf that matches this throw and a few other items. My favorite item I bought in your store is my claddagh ring with the emeralds...I get so many compliments on that ring :) Just wanted to say thank you and I truly love your store and merchandise! Kindest Regards Dana Peters
Ira & Helen in United States 2012-01-18
We are very pleased with the service we received in buying my sweaters and my wifes one button coat. every one at the store was great. And ordering from the internet was very easy. Thanks for the great service Ira and Helen Klingenmeyer
Barbara in United States 2011-12-06
Dear Lorraine, This letter is too late, I should have written it much sooner, but thank you is never too late! I received the hat and it is exactly what I wanted. Thank you so much for all the effort you took to get this item for me. You will always have a friend on this side of the Atlantic. This an example of customer service even better than it has to be! Thanks again. Sincerely, Barbara
Ken & Cheryl in United States 2011-12-06
Dear Lorraine, Once again, our order from Blarney Woolen Mills arrived very quickly and in perfect shape. We appreciate your prompt service and speedy delivery of orders. Thank you and warm wishes for a very Merry Christmas. From Ontario, Canada
Roz in United States 2011-11-30
Hi Lorraine: I just want to thank you for "EXCELLENT" customer service. My daughter received your package today and is thrilled with it and absolutely loves the throw. I work at the Chamber of Commerce in Saskatoon Canada...and if you were in our country... I would vote you for our Annual Business Excellence Awards for your customer service. Thank you so much for making my daughter's day! Best wishes at Christmas and always to you. Roz Macala
Irene in United States 2011-11-21
I am writing to say thank you so much for the great way that you handled this order. It arrived today The order is exactly perfect and I really appreciate the chance to let others know how great my experience with Blarney Woollens was! No one from the US should have any reservations about shopping with you and having the order sent internationally! I
Judith in United States 2011-11-10
Hi Lorraine - Thank you so very much. I just submitted my order. My friends will be delighted to have something direct from Ireland. Additionally, I cannot praise you and Blarney Woolen Mills highly enough to truly reflect the excellent customer service you give. You are the best person and company with whom I've dealt with online. I really can't praise you enough. Everyone should shop at Blarney.com.
Laura in United States 2011-11-10
Worked with Lorraine Ahern, Customer Service Manager, who was a wonderful help and great asset to your company! Thank you.
Marilyn in United States 2011-11-08
To: The Sales Manager I would like to congratulate you and Lorraine Ahern for wonderful customer service, having just received by registered mail your enchanting charm bracelet. Lorraine has been more than attentive and very keen to satisfy my anxieties in relation to both the purchase and delivery of this item. I will always harbour fond memories of both my two visits to Ireland and your exciting store
Sue in United States 2011-11-02
Hello Lorraine Ahern and the Staff of Blarney Woollen Mills Thank you very much for the timely delivery of my Aran Cardigan. I had previous purchased articles from Blarney Woollen Mills while on a trip to Ireland so I was familiar to your products. I am pleased that the quality and workmanship in my cardigan is of the high quality that I expected. Keep up the great work and painless online store and delivery process. Cheers from Canada Sincerely, Sue Nadwodny, a very happy customer
Cynthia in United States 2011-09-14
Just a note to let you know that I received the silver cross yesterday! Thank you so much. I know that my daughter will appreciate it. I also want to thank you for all your help in following through on this Order. Please let Lorraine Ahern know that I appreciate all the work she did as well. You are a great team and the customer service I received was outstanding and you can be assured that I will definitely be doing more business with Blarney because of it. Not only are the products beautiful but the sales staff and customer service department are wonderful. Thank you again!
Ann in United States 2011-09-12
Hi Lorraine, just wanted to compliment Blarney Woollen Mills on their prompt sales service online. Am delighted with my purchases, their packaging and shipment to Australia. Couldn't be happier as it is like dealing personally in store in Ireland. Sincere thanks once again,
Anna in United States 2011-08-29
The purpose of my mail is to congratulate you on the A1 quality of your staff, precisely Ms.Onora who assisted us with our shopping at Blarney Woollen Mills in Cork, Ireland. The young lady was intelligently attentive and helpful and we left the shop happy and grateful. Yours sincerely Anna Rebuffo
Charlotte in United States 2011-08-29
I am quite pleased with my new necklace. It is a very unique and truly lovely piece of jewelry. I look forward to shopping again at Blarney.com in the future. Charlotte Thompson
Barbara in United States 2011-08-29
Just to let you know that I received my Waterford Crystal I ordered. It is beautiful and came packaged so carefully. I am so impressed. Barbara J. Hallock.
Siobhan in United States 2011-08-29
I received my order last week and I'm writing to let you know that I'm delighted with the standard of service I received from Blarney Woollen Mills. The ordering process was handled very professionally, delivery was bang on time (difficult I know at this time of year) and the quality of what I ordered was of a high standard. Many other Irish online retailers should take a page out of your book! Siobhan Fahey.
Kathleen in United States 2011-08-29
What a pleasure to do business with you, Lorraine! I never thought I'd have a personal shopper in Blarney! It is so much fun and such a secure feeling to know you will see to every detail! The complements are pouring in over the Irish Throws! The quality is top notch! Everyone is so excited and it was the perfect gift for this year. Kathleen Chambers.
Ron in United States 2011-08-29
Thanks for all of your help. It is very refreshing to find a company and employees that take so much care in responding to their customers. Ron Papke
Rebecca in United States 2011-08-29
Good morning Lorraine, I sure hope your New Year is off to a positive start! Through the Christmas season, your name was mentioned many times! As our loved ones opened the marvelous throws, we would tell them about the lovely Irish lady with whom we had built such a warm relationship during the process of purchasing these throws. Without exception, all the recipients of our little touch of 'Blarney', were thrilled! The beautiful tablecloth graced our dining table for our Christmas Day celebration. This was truly an Irish inspired holiday! We thank you so very much for your part in making our Christmas so special. Many kind thoughts! Rebecca Sullivan
Kathy in United States 2011-08-29
I wanted to thank you for reassuring me on this issue, and also for your previous email on Christmas day. I've been wanting this cape for a number of years now, and had recently had trouble finding it in stock anywhere. When on Christmas Eve I found it on your website, and at a much better price than anywhere else I'd looked, it was like a small miracle. I was amazed that you'd answer an email on Christmas, and your kindness in doing so won't be forgotten. May you have a very happy New Year as well! Kathy Ackaret
Pete in United States 2011-08-29
Lorraine, my order arrived on time and in great form. You do a great job there and I wanted to thank you. You've never let me down. Pete Naughton
Lynn in United States 2011-08-29
NO one can compare to your prices for the beautiful things you sell, not to mention your quality. Beannachtai Mhor Lynn Marie
Dennis and Gayle in United States 2011-08-29
We have been shopping with you during our trip to Ireland several years ago, and this is our 5th or 6th order since then. We enjoy all the items we have ordered and have had no problem with your service or shipping. Everything has come to our home in one piece, the packaging is done well. We plan to continue ordering from you when the opportunity arises and we need something special. Dennis and Gayle Fogler
Frank in United States 2011-08-29
Thank you for all your timely efforts. GREAT Customer Service! Frank Chellino
Deirdre in United States 2011-08-29
I want to thank you and your marvellous team for the timely arrival of the Aran sweater package that I have received. I am most grateful for the free shipping as this then allows me to shop more with you!! I am now awaiting the Kells Shawl with much anticipation. The quality of your products was most evident to us when we were at the Blarney Woollen Mills Store in Blarney in May of this year. We shopped up a storm while there and I promised the men in my household that I would get them the Aran Sweaters when their Dad and I came home, via online shopping as we were already to the limit of what we could carry in our luggage! Thank you for the ability to keep in touch with my Irish roots (both my Grandmothers were tiny Irish women) and I fell in love with Ireland the minute I got there. If it were possible I Be assured that this is not the last order, merely the beginning! Yours very sincerely, Deirdre Pitts